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Customer Service Team Lead
1 month ago
Delivering exceptional customer experiences through problem-solving and challenge requires a strong understanding of customer needs.
- A key aspect of this role is handling day-to-day customer queries regarding orders, products, and returns in an efficient and timely manner.
- The successful candidate will build and develop strong relationships with internal stakeholders to ensure seamless order processing and fulfillment for assigned customers.
About SLS:
- SLS is the UK's largest independent supplier of laboratory equipment, chemicals, and consumables, catering to a diverse customer base across various sectors.
- We pride ourselves on our unique approach to sourcing and supplying high-quality, value products that meet the evolving needs of our clients.
What We Offer:
- An attractive annual salary of £35,000 - £45,000, depending on experience.
- A generous 25 days annual leave plus Bank Holidays, allowing you to recharge and maintain a healthy work-life balance.
- A comprehensive Company NEST pension scheme, providing security for your future.
- Enhanced Maternity and Paternity leave, supporting you during significant life milestones.
- A company profit bonus scheme, rewarding your hard work and dedication.
- Tram2work and Cycle2work schemes, promoting sustainable transportation options.
- Career opportunities for development and progression, empowering you to grow within the organization.
