Customer Service Team Lead

2 days ago


Nottingham, Nottingham, United Kingdom Hilton Worldwide, Inc. Full time
Job Title: Customer Service Team Lead

Hilton Worldwide, Inc. is seeking a results-driven and customer-focused Customer Service Team Lead to join our team. This role will be responsible for leading our customer service team and ensuring that all guests receive exceptional service during their stay.

About Us

We are a global hospitality leader dedicated to delivering memorable experiences for our guests. Our team members are passionate about exceeding expectations and going above and beyond to make every guest feel valued.

Responsibilities

This role will lead a team of customer service representatives, ensuring that all guests receive prompt and courteous service. The successful candidate will also be responsible for identifying opportunities for growth and development within the team and implementing strategies to improve customer satisfaction scores.

Requirements

To be successful in this role, you will need:

  • Minimum of 3 years of experience in a similar role
  • A degree in Hospitality or a related field
  • Proven track record of delivering exceptional customer service
What We Offer

We offer a competitive salary of $65,000 - $85,000 per year, depending on experience. You will also receive comprehensive benefits, including health insurance, retirement plan, and paid time off.



  • Nottingham, Nottingham, United Kingdom Royal Caribbean Group Full time

    Job Overview: Royal Caribbean Group is seeking an experienced Customer Service Team Lead to join our front desk operations team. In this role, you will lead a diverse team of customer service representatives to deliver exceptional results and exceed customer expectations.Key Responsibilities:Lead and motivate a team of customer service representatives to...


  • Nottingham, Nottingham, United Kingdom Tesco Full time

    About the roleAs a Shift Leader at Tesco, you will play a key role in ensuring the smooth operation of the store. This involves leading a team of colleagues, coordinating tasks and activities, and maintaining high standards of customer service.You will be responsible for managing the store's day-to-day activities, including opening and closing the store,...


  • Nottingham, Nottingham, United Kingdom Quality Service Recruitment Full time

    About Quality Service Recruitment:We are a leading staffing agency in the Midlands and South Yorkshire, with a unique insight into the local market.Job Title: Customer Service AdministratorLocation: BilboroughWorking Hours: Monday to Friday, 37.5 hours per week, with flexible working arrangements including alternate SaturdaysSalary: £12.00 per hourWe are...


  • Nottingham, Nottingham, United Kingdom (SLS) Scientific Laboratory Supplies Ltd. Full time

    Delivering exceptional customer experiences through problem-solving and challenge requires a strong understanding of customer needs.A key aspect of this role is handling day-to-day customer queries regarding orders, products, and returns in an efficient and timely manner.The successful candidate will build and develop strong relationships with internal...

  • Care Team Lead

    2 days ago


    Nottingham, Nottingham, United Kingdom Service Care Solutions Full time

    OverviewSERVICE CARE SOLUTIONS is a leading provider of social care services, dedicated to delivering high-quality support to vulnerable children and young people. Our commitment to excellence drives us to create a supportive and nurturing environment where our staff can thrive.In this rewarding role as Deputy Home Manager, you will play a pivotal part in...


  • Nottingham, Nottingham, United Kingdom Apcoa Parking UK Full time

    Job Title: Operations and Customer Service LeadWe are seeking an experienced Operations and Customer Service Lead to oversee the day-to-day operations and customer service functions. As a key member of our team, you will ensure operational standards are being achieved and adhered to in line with our individual clients' requirements and expectations. You will...

  • Customer Service Lead

    4 weeks ago


    Nottingham, Nottingham, United Kingdom Vita Student Full time

    **Join Our Team as a Residence Supervisor**We are looking for a dedicated and customer-focused individual to join our team as a Residence Supervisor in Nottingham.This is an excellent opportunity to contribute to delivering an exceptional student living experience, working closely with residents and colleagues to ensure high-quality service and attention to...

  • Team Lead

    3 weeks ago


    Nottingham, Nottingham, United Kingdom Tesco Full time

    About This RoleJoin our team as a Shift Leader and play a vital role in ensuring the smooth operation of our stores. As a key member of our team, you will be responsible for overseeing store activities, managing a team of colleagues, and providing exceptional customer service.The Ideal CandidateTo succeed in this role, you should have excellent leadership...

  • Care Team Lead

    2 days ago


    Nottingham, Nottingham, United Kingdom Service Care Solutions Full time

    Job Title: Care Team LeadJob Description:This is a rewarding opportunity to work in a supportive and caring environment, making a real difference in the lives of children and young people.You will be instrumental in delivering high-quality care and ensuring the home remains a safe and nurturing place for everyone.We are offering a competitive salary of...


  • Nottingham, Nottingham, United Kingdom Service Care Solutions Ltd Full time

    Job OverviewThis is a rewarding opportunity to work in a supportive and caring environment, making a real difference in the lives of children and young people. You will be instrumental in delivering high-quality care and ensuring the home remains a safe and nurturing place for everyone.We are Service Care Solutions Ltd, a leading provider of social care...


  • Nottingham, Nottingham, United Kingdom United Parcel Service of America, Inc Full time

    Job OverviewA challenging and rewarding customer service role is available at United Parcel Service of America, Inc.Key ResponsibilitiesProvide proactive updates on service issues to clients.Display a thorough understanding of products and services offered by the company.Salary and BenefitsThe estimated salary for this position is $55,000 per annum. Benefits...


  • Nottingham, Nottingham, United Kingdom Cineworld Cinemas Ltd Full time

    Cineworld Cinemas Ltd is recruiting a talented Food Service Team Lead with Sales Focus to join our dynamic team."> The successful candidate will drive sales growth, enhance customer satisfaction, and maintain high standards of food quality and presentation.Main Tasks:Implement effective cash handling procedures, including regular reconciliations and accurate...


  • Nottingham, Nottingham, United Kingdom Service Care Solutions Full time

    About the RoleThis is an exciting opportunity to make a positive impact on the lives of children and young people. As a Deputy Home Manager, you will play a vital role in delivering high-quality care and ensuring the home provides a safe and supportive environment.Responsibilities:Lead a team of care staff, providing guidance and support to ensure the best...

  • Sales Team Assistant

    4 weeks ago


    Nottingham, Nottingham, United Kingdom CCF Full time

    OverviewCCF, a leading business with excellent benefits and opportunities for career advancement, is seeking a highly skilled Sales Team Assistant to join their team as a Customer Service Expert. This role will play a vital part in maintaining the company's success by providing exceptional service to customers.About the RoleThis dynamic position offers a...


  • Nottingham, Nottingham, United Kingdom Vans Full time

    OverviewVans is a leading global lifestyle brand in action sports. Our Brand Customer Care Advisor plays a crucial role in delivering exceptional customer service to our valued customers. As part of our team, you will be the key contact for customers via email, telephone, and online chat, providing personalized responses while maintaining high service...

  • Warehouse Team Lead

    3 weeks ago


    Nottingham, Nottingham, United Kingdom Sainsbury's Full time

    Join our team as a Warehouse Team Lead and make a significant impact on our customers' experience. In this role, you will lead a team within the LFC warehouse function, focusing on delivering exceptional customer service while upholding legal and budgetary requirements.

  • Commercial Team Lead

    3 weeks ago


    Nottingham, Nottingham, United Kingdom Next Full time

    About the RoleWe are seeking an experienced Sales Manager to join our store leadership team at Next. As a Sales Manager, you will be responsible for leading a high-performing sales team, driving sales growth, and delivering exceptional customer experiences.You will work closely with the store management team to ensure seamless day-to-day operations and...


  • Nottingham, Nottingham, United Kingdom Domestic & General Service GmbH Full time

    At Domestic & General Service GmbH, we are seeking a talented Sales and Service Representative to join our team. As a key member of our customer service team, you will be responsible for ensuring that our customers receive exceptional support and guidance in selecting the right protection plan for their needs.We offer an estimated salary of £22,000 -...

  • Sales Team Lead

    4 weeks ago


    Nottingham, Nottingham, United Kingdom Next Full time

    About the Role:We are seeking a highly motivated Sales Team Lead to join our team at Next. As a Sales Team Lead, you will be responsible for leading and inspiring your team to deliver outstanding customer service and achieve performance targets.Key Responsibilities:Support the Store management team across all product areas, back of house and running the...


  • Nottingham, Nottingham, United Kingdom Tesco Full time

    About the Job We are currently seeking a Customer Service Coordinator to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers. This includes responding to customer inquiries, resolving issues promptly and professionally, and collaborating with other team...