Customer Service Team Lead

3 days ago


Nottingham, Nottingham, United Kingdom Euro London Appointments Full time
Nordic Speaking Customer Service Team Lead Opportunity

£39,000 per annum (performance-based salary increase possible)

Join our dynamic team in Nottingham as a Nordic speaking customer service team lead and take advantage of this exciting opportunity to develop your leadership skills and expertise. As a key member of our customer service team, you will play a vital role in driving business growth, improving customer satisfaction, and enhancing team performance.

About the Position:
  • Develop and implement innovative solutions to improve customer engagement and retention.
  • Collaborate with cross-functional teams to achieve business objectives and drive growth.
  • Provide regular coaching and training to team members to enhance their performance and growth.
  • Analyze customer feedback and operational metrics to inform business decisions and optimize processes.
  • Ensure compliance and transparency by maintaining accurate records and reports.
Key Requirements:
  • Native-level fluency in a Nordic language (Danish, Swedish, or Norwegian) is essential.
  • Proven experience in a leadership or team management role, preferably within a customer service environment.
  • Ability to commute to Nottingham for this hybrid role.
  • Experience with SAP is beneficial but not mandatory.
  • Advanced Excel skills are necessary for data analysis and reporting.


  • Nottingham, Nottingham, United Kingdom Hilton Worldwide, Inc. Full time

    Job Title: Customer Service Team LeadHilton Worldwide, Inc. is seeking a results-driven and customer-focused Customer Service Team Lead to join our team. This role will be responsible for leading our customer service team and ensuring that all guests receive exceptional service during their stay.About UsWe are a global hospitality leader dedicated to...


  • Nottingham, Nottingham, United Kingdom Royal Caribbean Group Full time

    Job Overview: Royal Caribbean Group is seeking an experienced Customer Service Team Lead to join our front desk operations team. In this role, you will lead a diverse team of customer service representatives to deliver exceptional results and exceed customer expectations.Key Responsibilities:Lead and motivate a team of customer service representatives to...


  • Nottingham, Nottingham, United Kingdom Tesco Full time

    About the roleAs a Shift Leader at Tesco, you will play a key role in ensuring the smooth operation of the store. This involves leading a team of colleagues, coordinating tasks and activities, and maintaining high standards of customer service.You will be responsible for managing the store's day-to-day activities, including opening and closing the store,...


  • Nottingham, Nottingham, United Kingdom Quality Service Recruitment Full time

    About the JobWe are seeking a highly skilled administrator to join our team in Bilborough. As an administrative assistant, you will play a vital role in ensuring the smooth operation of our business. Your primary responsibilities will include:Key Tasks:Managing sales orders and communicating with customers.Investigating stock queries and resolving...


  • Nottingham, Nottingham, United Kingdom The People Pod Careers Full time

    About the JobAre you a motivated and enthusiastic individual looking for a new challenge? Do you have experience in customer service and commercial operations? We are seeking a Customer Service Team Lead - Retail Transformation to join our team at The People Pod Careers.This is an exciting opportunity to join a dynamic and growing company, where you will...


  • Nottingham, Nottingham, United Kingdom Euro London Appointments Full time

    We are seeking a highly skilled and motivated Nordic Language Customer Service Team Lead to join our team in Nottingham. This is an excellent opportunity for an experienced professional who thrives in a leadership role and is passionate about delivering exceptional customer service.This position will involve overseeing the day-to-day operations of the...


  • Nottingham, Nottingham, United Kingdom The People Pod Careers Full time

    Job DescriptionAs an Assistant Manager, you will be responsible for overseeing daily store operations, managing a team of customer service representatives, and ensuring exceptional customer experience.

  • Care Team Lead

    2 weeks ago


    Nottingham, Nottingham, United Kingdom Service Care Solutions Full time

    OverviewSERVICE CARE SOLUTIONS is a leading provider of social care services, dedicated to delivering high-quality support to vulnerable children and young people. Our commitment to excellence drives us to create a supportive and nurturing environment where our staff can thrive.In this rewarding role as Deputy Home Manager, you will play a pivotal part in...


  • Nottingham, Nottingham, United Kingdom Harper Finance Full time

    Job Role: Customer Service AdministratorSalary: £25,000 - £30,000 per annum (DOE)Location: Outskirts of NottinghamWe are seeking a highly organized and adaptable individual to join our team as a Service Delivery Coordinator. In this role, you will serve as the initial point of contact for customers via telephone and maintain regular communication with...


  • Nottingham, Nottingham, United Kingdom Apcoa Parking UK Full time

    Job Title: Operations and Customer Service LeadWe are seeking an experienced Operations and Customer Service Lead to oversee the day-to-day operations and customer service functions. As a key member of our team, you will ensure operational standards are being achieved and adhered to in line with our individual clients' requirements and expectations. You will...

  • Customer Service Lead

    1 month ago


    Nottingham, Nottingham, United Kingdom Vita Student Full time

    **Join Our Team as a Residence Supervisor**We are looking for a dedicated and customer-focused individual to join our team as a Residence Supervisor in Nottingham.This is an excellent opportunity to contribute to delivering an exceptional student living experience, working closely with residents and colleagues to ensure high-quality service and attention to...

  • Care Team Lead

    2 weeks ago


    Nottingham, Nottingham, United Kingdom Service Care Solutions Full time

    Job Title: Care Team LeadJob Description:This is a rewarding opportunity to work in a supportive and caring environment, making a real difference in the lives of children and young people.You will be instrumental in delivering high-quality care and ensuring the home remains a safe and nurturing place for everyone.We are offering a competitive salary of...


  • Nottingham, Nottingham, United Kingdom NEXT Full time

    About the Company:NEXT is a leading retail company that offers an exciting and fast-paced work environment. As a Sales Team Member, you will play a vital role in delivering exceptional customer service and contributing to the company's success.Job Summary:This is a full-time position with flexible working hours. You will work as part of a dynamic store team,...


  • Nottingham, Nottingham, United Kingdom Service Care Solutions Ltd Full time

    Job OverviewThis is a rewarding opportunity to work in a supportive and caring environment, making a real difference in the lives of children and young people. You will be instrumental in delivering high-quality care and ensuring the home remains a safe and nurturing place for everyone.We are Service Care Solutions Ltd, a leading provider of social care...


  • Nottingham, Nottingham, United Kingdom United Parcel Service of America, Inc Full time

    Job OverviewA challenging and rewarding customer service role is available at United Parcel Service of America, Inc.Key ResponsibilitiesProvide proactive updates on service issues to clients.Display a thorough understanding of products and services offered by the company.Salary and BenefitsThe estimated salary for this position is $55,000 per annum. Benefits...


  • Nottingham, Nottingham, United Kingdom Prince Personnel Limited Full time £25

    Job Description:We are seeking a skilled Customer Service Specialist to join our team in Telford. This is a permanent position with a salary of up to £25,000 and 25 days holidays + Bank holidays.The successful candidate will be responsible for the timely and efficient processing of orders from clients, ensuring all related documentation is complete.This...


  • Nottingham, Nottingham, United Kingdom Euro London Appointments Full time

    Job Title: Nordic Language Customer Service Team Manager£39,000 per annum (based on the UK average cost of living)We are seeking a highly motivated and experienced Nordic language speaker to lead our customer service team in Nottingham. This is an excellent opportunity for individuals with strong leadership skills, fluency in a Nordic language, and a...


  • Nottingham, Nottingham, United Kingdom Cineworld Cinemas Ltd Full time

    Cineworld Cinemas Ltd is recruiting a talented Food Service Team Lead with Sales Focus to join our dynamic team."> The successful candidate will drive sales growth, enhance customer satisfaction, and maintain high standards of food quality and presentation.Main Tasks:Implement effective cash handling procedures, including regular reconciliations and accurate...


  • Nottingham, Nottingham, United Kingdom Bring It On Full time

    About the JobWe are an equal-opportunity employer looking for a talented Gaming Customer Support Team Lead to join our team. As a member of our team, you will be responsible for managing a team of support specialists, ensuring payment compliance, and working towards player satisfaction.The ideal candidate will have excellent time management skills, the...


  • Nottingham, Nottingham, United Kingdom NEXT Full time

    We are seeking a highly skilled and motivated Customer Service Representative to join our team in England. As a Customer Service Representative, you will be responsible for providing outstanding customer service, answering customer queries, and resolving any issues that may arise.About the Company:NEXT is a leading fashion retailer with a reputation for...