Customer Service Team Member

3 days ago


Nottingham, Nottingham, United Kingdom Harper Finance Full time

Job Role: Customer Service Administrator

Salary: £25,000 - £30,000 per annum (DOE)

Location: Outskirts of Nottingham

We are seeking a highly organized and adaptable individual to join our team as a Service Delivery Coordinator. In this role, you will serve as the initial point of contact for customers via telephone and maintain regular communication with customers experiencing long delivery lead times.

Key Responsibilities:

  • Handle customer negotiations and discussions confidently regarding replacements or returns for damaged or incorrectly shipped items.
  • Proven customer service/sales/admin experience
  • Well organized with the ability to work under pressure
  • Adaptability and team player

Benefits:

We offer a competitive salary and benefits package to successful candidates.



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