Call Center Coordinator

16 hours ago


Manchester, United Kingdom CV-Library Full time

CV-Library is seeking a highly skilled Call Center Coordinator to manage our switchboard operations. As a key member of our team, you will be responsible for handling incoming and outgoing calls, providing excellent customer service, and maintaining accurate call logs and records.

Requirements:
  1. Proven experience as a switchboard operator is essential.
  2. Excellent verbal and written communication skills, with the ability to interact effectively with people from diverse backgrounds.
  3. Demonstrated ability to work efficiently under pressure, handling multiple tasks simultaneously.
  4. Flexibility to work a variety of shifts, including weekends, ensuring seamless coverage at all times.

We offer a competitive hourly rate of £11.44, along with opportunities for career advancement and professional growth.



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