Call Center Agent

5 months ago

Manchester, United Kingdom RPS Enterprises Ltd Full time

**About Us**

RPS Enterprises is a small but growing business. We are professional, agile and innovative. We are currently in a growth phase so it’s an exciting time to be joining us.

**Join our team today**

You will be making outbound calls to members of the public who have requested to be contacted to get a new insurance policy or have opted in to have an existing insurance policy reviewed.

You will be the first point of contact on our customers journey. You will be required to accurately take as much relevant client information.

You will use excellent customer service skills to grab the customer’s attention to show them how we can help them and go through a quote with our experienced and qualified sales team.

Our Management and our training team will be there every step of the way to help you achieve.
- Full training provided including a Remote 3-day onboarding programme
- Uncapped commission
- Career progression - fantastic agents are recognised
- We always have new ideas to motivate our staff with competitions & prizes
- Continuous impact coaching and support provided

Our Agents Day...
- This is an outbound telephone-based role, where you will be responsible for generating interest in either the reviewing of a client’s current policy or discuss options available for a new policy.
- You will be required to complete a thorough Fact Find with the client with a consultative style approach, and then look to transfer clients through to a team of Insurance Brokers.

Why Work For Us?

This is a fantastic sales role opportunity within a very progressive company.

RPS Enterprises is a fast-growing specialist

We work with the top Insurance Brokers in the UK

Sound appealing?

For this role, you will need:

- A consultative style sales approach with a confident and friendly telephone manner.
- Excellent work ethic, ambition, and desire to succeed.
- Money motivated with a positive, can-do attitude.
- A good sense of humour - we are a friendly team and work hard to create a positive office culture and environment.
- Brilliant Objection Handlers.
- Motivated to achieve and exceed Targets.
- Brilliant Time Keeping.
- Willing to Learn and Take Training Seriously to Succeed and Achieve.
- You must have your own PC/Laptop with at least Windows 11.**Job Types**: Full-Time

Opening Hours: Mon-Thurs 9:30 AM - 6:30 PM | Fri: 9 AM - 4 PM

Salary up to £21K plus uncapped commission Benefits:
- Company Events
- No Weekends

Pay: Up to £21,000.00 per year

**Benefits**:

- Company pension

Supplemental pay types:

- Commission pay

Work Location: In person

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