Service Administrator Coordinator

1 month ago


Coventry, Coventry, United Kingdom Pure Staff Ltd Full time

**About the Role:**

We are seeking a highly organized and detail-oriented Service Administrator to join our team in Coventry. The successful candidate will provide administrative support to our service department, ensuring accurate checks of incoming paperwork and effective communication with customers and service partners.

The role involves categorizing work content into types (chargeable, contract or warranty), creating tickets, and supporting our call centre in the EU. You will also be responsible for updating status of ongoing works, managing service partner orders and delivery to site, and providing support to fabric and PPM teams.

In addition to your excellent organizational skills, you should have confidence with Microsoft packages, accuracy, cost conscience, problem-solving skills, and an inquisitive nature willing to learn.

The salary for this role is approximately £25,000 - £28,000 per annum, depending on experience.

**Key Responsibilities:**

  • Categorize work content into types (chargeable, contract or warranty)
  • Create tickets and support the call centre in the EU
  • Update status of ongoing works
  • Manage service partner orders and delivery to site
  • Provide support to fabric and PPM teams


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