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IT Support Specialist
2 months ago
Job Summary:
We are seeking a highly skilled and motivated IT Support Specialist to join our team at Judge Recruitment LTD. As an IT Support Specialist, you will be responsible for providing exceptional technical support to our clients across the South West and South East of the UK.
Key Responsibilities:
- Provide onsite ICT support to educational establishments, working closely with our First and Third Line Teams.
- Assist with troubleshooting and resolving technical issues related to Windows Server and Desktop Operating Systems.
- Support the implementation and maintenance of Microsoft 365 and/or Google Classroom.
- Develop and maintain strong relationships with clients, providing excellent communication and customer service skills.
- Work collaboratively with our team to identify and implement process improvements.
- Stay up-to-date with the latest technical developments and best practices in the field.
Requirements:
- Experience working in a 1st or 2nd Line IT Support role or similar.
- Excellent communication and interpersonal skills.
- Ability to explain technical issues in simple terms to clients.
- Experience working with Windows Server and Desktop Operating Systems.
- Experience with Microsoft 365 and/or Google Classroom.
- Strong problem-solving and analytical skills.
- Ability to work independently and as part of a team.
- Driving license essential.
What We Offer:
As an IT Support Specialist at Judge Recruitment LTD, you will have the opportunity to work with a dynamic and supportive team, providing exceptional technical support to our clients. We offer a competitive salary and a comprehensive benefits package, including a company vehicle.
Company Culture:
We believe that people skills are just as important as technical skills, so we're looking for individuals who can empathize and communicate well with our clients. Our company culture is friendly and approachable, and we're committed to providing a positive and inclusive work environment.