Part-time Customer Support Specialist
4 weeks ago
About the Role
Careline Support Ltd is seeking a skilled Part-time Customer Support Specialist to join our team. As a Part-time Customer Support Specialist, you will be responsible for providing emergency assistance and reassurance to thousands of retired Homeowners living in independently owned retirement apartments across the UK.
Key Responsibilities
- Taking incoming calls and responding to a variety of situations, including medical emergencies, fire panel alarms, and security entry calls.
- Logging each call in our CRM system to ensure accurate information is recorded.
- Providing a friendly, responsive, and attentive approach on every call.
About You
To be successful in this role, you will need to display a warm and friendly telephone manner, be calm in a crisis situation, and work well under pressure. You will also need to be able to learn new IT systems and technical knowledge with ease and be familiar with customer databases.
What We Offer
- Annual holiday of 22 days per annum, inclusive of Bank Holidays
- Supportive and friendly team
- 'On the job' training from your initial induction and throughout your time with Careline
- Career development opportunities
- Bright, contemporary offices based in Ringwood
- Free on-site parking
- Group pension scheme
- Eye care vouchers
- Rewards for colleague referrals
- John Lewis vouchers for expectant Mums and Dads
- Health screening every 3 years
- Life assurance 1 x salary
About Us
Careline Support Ltd provides a telephone support service to over 10,000 retired Homeowners in the UK, supporting them to achieve a safe and secure lifestyle and enjoy their retirement. We are committed to maintaining a first-class level of service at all touch points.
-
Part-time Customer Support Specialist
4 weeks ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeAbout the RoleCareline Support Ltd is seeking a Part-time Customer Support Specialist to join our team. As a Part-time Customer Support Specialist, you will work as part of our call centre team, providing telephone-based customer support with responsibilities including:Taking incoming calls and responding to a variety of situations including medical...
-
Part-time Customer Support Specialist
6 days ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeAbout the RoleWe are seeking a Part-time Customer Support Specialist to join our team at Careline Support Ltd, a leading provider of telephone support services to retired homeowners in the UK.As a Part-time Customer Support Specialist, you will work as part of our call centre team, providing emergency assistance and reassurance to thousands of clients...
-
Part-time Customer Support Specialist
3 weeks ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeAbout the RoleCareline Support Ltd is seeking a Part-time Customer Support Specialist to join our call centre team. As a Careline Operator, you will provide emergency assistance and reassurance to thousands of retired Homeowners in the UK.Key Responsibilities:Taking incoming calls and responding to various situations, including medical emergencies and...
-
Part-time Support Specialist
4 days ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeAbout the RoleWe are seeking an exceptional Part-time Support Specialist to join our team at Careline Support Ltd. As a key member of our support service, you will play a vital role in providing emergency assistance and reassurance to thousands of retired homeowners across the UK.Key ResponsibilitiesTaking incoming calls and responding to a variety of...
-
Part-time Customer Support Specialist
4 weeks ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeAbout the RoleCareline Support Ltd is seeking a skilled Part-time Call Operator to join our team. As a Part-time Call Operator, you will provide emergency assistance and reassurance to thousands of retired Homeowners living in independently owned retirement apartments across the UK.Key ResponsibilitiesTaking incoming calls and responding to a variety of...
-
Part-time Customer Support Specialist
4 weeks ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeAbout the RoleCareline Support Ltd is seeking a skilled Part-time Call Operator to join our team. As a Call Operator, you will provide emergency assistance and reassurance to thousands of retired Homeowners living in independently owned retirement apartments across the UK.Key ResponsibilitiesTaking incoming calls and responding to a variety of situations,...
-
Part-time Customer Support Representative
4 weeks ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeAbout the RoleCareline Support Ltd is seeking a skilled Part-time Customer Support Representative to join our team. As a key member of our call centre team, you will provide emergency assistance and reassurance to thousands of retired homeowners across the UK.Key ResponsibilitiesTake incoming calls and respond to a variety of situations, including medical...
-
Part-time Customer Support Representative
4 weeks ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeAbout the RoleCareline Support Ltd is seeking a Part-time Customer Support Representative to join our team in Ringwood, Hampshire. As a Careline Call Centre Operator, you will provide emergency assistance and reassurance to thousands of retired Homeowners living in independently owned retirement apartments across the UK.Key ResponsibilitiesTaking incoming...
-
Customer Support Specialist
4 weeks ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeAbout the RoleCareline Support Ltd is seeking a skilled Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for providing emergency assistance and reassurance to thousands of retired Homeowners living in independently owned retirement apartments across the UK.Key ResponsibilitiesTake incoming calls and...
-
Part-time Night Customer Service Representative
4 weeks ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeAbout the RoleWe are seeking a personable and diligent individual to join our call centre team as a Part-time Night Customer Service Advisor. The successful candidate will be responsible for providing direct telephone support to our clients during the night shift.Key ResponsibilitiesProvide excellent customer service to clients via telephoneListen actively...
-
Customer Support Specialist
6 days ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeAbout the RoleWe are seeking a skilled and compassionate Customer Support Specialist to join our emergency response team at Careline Support Ltd. This is a fantastic opportunity to make a positive difference in the lives of thousands of retired homeowners across the UK.Your Key ResponsibilitiesTake incoming calls and respond to a variety of situations,...
-
Part-time Night Customer Service Representative
4 weeks ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeAbout the RoleWe are seeking a dedicated and personable customer service agent to join our 24/7 call centre team in Ringwood. As a night customer service advisor, you will provide direct telephone support to our clients, ensuring they receive the highest level of service and care.Key ResponsibilitiesProvide exceptional customer service via telephone,...
-
Careline Support Specialist
4 weeks ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeAbout the RoleCareline Support Ltd is seeking a skilled Careline Support Specialist to join our team. As a Careline Support Specialist, you will provide emergency assistance and reassurance to thousands of retired Homeowners living in independently owned retirement apartments across the UK.Key ResponsibilitiesTake incoming calls and respond to a variety of...
-
Customer Support Representative
3 weeks ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeCustomer Support RoleWe are seeking a dedicated and compassionate individual to join our customer support team at Careline Support Ltd. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and their concerns are addressed.Key Responsibilities:Respond to customer inquiries...
-
Customer Support Liaison
2 days ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeJob OverviewWe are seeking a skilled and empathetic individual to join our team as a Customer Support Liaison. In this role, you will be responsible for providing exceptional telephone-based customer support to retired homeowners in the UK.Responsibilities:Taking incoming calls from clients, responding to various situations, including emergencies, fire panel...
-
Customer Support Agent
3 weeks ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeAbout the RoleWe are seeking a skilled Careline Operator to join our team at Careline Support Ltd. As a Careline Operator, you will provide emergency assistance and reassurance to thousands of retired homeowners across the UK.ResponsibilitiesTaking incoming calls and responding to a variety of situations, including medical emergencies, fire panel alarms, and...
-
Customer Service Representative Night Shift
3 weeks ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeAbout the RoleWe are seeking a skilled and compassionate Customer Service Representative Night Shift to join our team at Careline Support Ltd. As a Night Customer Support Specialist, you will provide top-notch customer service to our clients via phone, ensuring their safety and well-being throughout the night.Key Responsibilities• Respond to customer...
-
Customer Service Representative
1 month ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeAbout the RoleCareline Support Ltd is seeking a skilled Customer Service Representative to join our team. As a Part-time Customer Support Agent, you will provide emergency assistance and reassurance to thousands of retired Homeowners in the UK.Key ResponsibilitiesTake incoming calls and respond to a variety of situations, including medical emergencies and...
-
Customer Service Representative
4 weeks ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeCustomer Service RepresentativeWe are seeking a highly motivated and personable Customer Service Representative to join our team at Careline Support Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues they may have.Key...
-
Customer Service Representative
4 weeks ago
Ringwood, Hampshire, United Kingdom Careline Support Ltd Full timeCustomer Service RoleWe are seeking a dedicated and empathetic individual to join our team as a Customer Service Representative. This part-time opportunity will involve providing exceptional support to our clients, responding to a variety of situations, and ensuring their needs are met with a friendly and responsive approach.Key Responsibilities:Take...