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IT Support Specialist
2 months ago
We are seeking an experienced IT Support Specialist to join our team at Churchill Living (Developments) PLC. As an IT Support Specialist, you will provide technical support and service fulfillment to our colleagues, including those based within regional offices and sites.
Key Responsibilities:
- Provide 1st and 2nd line support to IT users in the resolution of reported faults and service requests.
- Monitor and report on the progress of IT services within the region.
- Support project work as required.
- Plan, prepare, and perform IT equipment set-ups and installations at site cabins, sales offices, and Lodge Manager offices.
Requirements:
- Previous IT Technician or IT Service Desk experience.
- Good working knowledge across a range of end-user devices, including laptops, printers, phones, routers, mobiles, and tablets.
- Good knowledge of Microsoft 365.
- Previous experience of a ticketing system is desirable.
- Excellent customer service approach, with excellent interpersonal and communication skills.
- Effective analytical and problem-solving skills with a high level of attention to detail.
- Valid UK driving license.
What We Offer:
- Competitive salary.
- Company car or cash for car allowance.
- Annual holiday entitlement of 24 days + Bank Holidays.
- Day off on your birthday.
- Supported induction, training, and ongoing investment into your personal development.
- Professional memberships reimbursed (relevant to role).
- Colleague well-being initiatives and ambassadors.
- Peer recognition program.
- Colleague, Client, and Land referral bonuses.
- Access to Employee Assistance program.
- Eyecare reimbursement.
- John Lewis vouchers - £200 to all expectant parents.
- Friends & family discount against the cost of a new Churchill apartment.
- Charitable match-funding program for Colleagues wishing to raise money for their chosen charities.
About Us:
We are a family-owned business and a leading provider of retirement living solutions. We pride ourselves on building beautiful, quality, purpose-built one and two-bedroom apartments in desirable locations across the UK for those looking for an independent lifestyle in later life. Developments are designed to take away all the hassle and fears that can be experienced by older people and provide security, peace of mind, and independence.
We've won a host of awards, including being ranked in the Sunday Times Top 10 'Best Places to Work' and being the first ever retirement living specialist to be crowned overall 'Housebuilder of the Year' by the WhatHouse? Awards.
