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IT Support Specialist

2 months ago

Ringwood, Hampshire, United Kingdom Churchill Living Ltd Full time
About the Role

We are seeking a highly motivated and customer-focused IT Support Specialist to join our team at Churchill Living Ltd. As an IT Support Specialist, you will be the first point of contact for all IT-related queries and issues, providing timely and effective support to our employees.

Key Responsibilities:

  • Provide technical support and troubleshooting for all company-supported computers, applications, and software.
  • Respond to and resolve IT-related incidents and service requests in a timely and professional manner.
  • Collaborate with the IT team to ensure seamless delivery of IT services and support.
  • Develop and maintain knowledge of IT systems, software, and hardware to provide expert-level support.
  • Communicate effectively with employees at all levels to understand their IT needs and provide tailored support.

Requirements:

  • Excellent customer service and communication skills.
  • Strong technical knowledge of Windows Operating Systems and Microsoft Office products.
  • Ability to work independently and as part of a team.
  • Effective analytical and problem-solving skills.
  • Strong organizational skills and ability to prioritize tasks effectively.

What We Offer:

  • A competitive starting salary of £12,000 - £15,000 depending on age and experience.
  • Annual holiday entitlement - 24 days + Bank Holidays.
  • Group Personal Pension Plan.
  • Health Screening.
  • Life Assurance.
  • Day off on your birthday.
  • Gain recognized IT and Microsoft qualifications.

About Us:

Churchill Living Ltd is a leading provider of retirement living solutions, with a strong commitment to delivering exceptional customer service and support. We are a dynamic and ambitious company, with a focus on innovation and excellence.

Why Join Us:

  • Opportunity to work with a leading provider of retirement living solutions.
  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • Collaborative and supportive team environment.