Onsite Technical Support Associate

1 week ago


Belfast, United Kingdom HCLTech Full time
Technical Requirements

We are seeking a highly skilled Onsite Technical Support Associate to join our team at HCLTech. In this critical role, you will provide technical assistance to our clients, resolving complex technical issues and ensuring their IT systems are running smoothly and efficiently.

This role requires a strong understanding of PC hardware troubleshooting, network and telephony support, and mobile device management. You will work closely with our team to develop and implement effective solutions to technical issues, ensuring high levels of customer satisfaction.

A minimum of two years' experience in a similar role is required, along with excellent problem-solving skills and the ability to work independently. The ideal candidate will have a strong analytical mind, excellent communication and interpersonal skills, and a commitment to delivering exceptional results.



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