Technical Support Specialist
7 days ago
We are a leading global technology company, home to over 224,000 people across 60 countries. Our capabilities are centered around digital, engineering, cloud, and AI, delivering industry-leading services and products.
Job OverviewThis role involves providing onsite IT support with excellent customer service, technical expertise, and timeliness in a client/3rd party environment. As a Field Services team member, you will work closely with users, peers, and managers primarily face-to-face to resolve service requests and incidents.
The ideal candidate will have a minimum of two years' experience in deskside/field services/site support roles, with good spoken and written English skills. You will be working with European or US-based multinational corporations, preferably in financial services, and have knowledge of Microsoft technologies. The role requires flexibility, including working 5 days a week onsite and participating in shift rotas and on-call rotas.
Responsibilities- Researches, resolves, and responds to complex questions received via telephone calls or escalations.
- Provides support on services in accordance with current standards.
- Installs new or upgraded hardware/software as assigned via service requests.
- Coordinates installation with the user and follows up to ensure customer satisfaction.
You will also participate in team projects, such as upgrades and rollouts, and provide smart-hands support to 3rd line remote teams. This role offers opportunities to develop your technical skills and make a significant impact within the company and society.
Requirements- Minimum two years' experience in a deskside/field services/site support role.
- Good standard of spoken and written English.
- Experience of working with European or US-based multinational corporations, preferably financial services.
- Minimum experience 2+ years in field service support in a Microsoft technology environment.
The estimated salary for this role is £45,000 - £55,000 per annum, depending on experience.
-
Technical Support Specialist
3 weeks ago
Belfast, United Kingdom Education Authority Full timeJob Description: The Education Authority is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to teaching staff in the implementation of the school's educational programme.This is a key role that requires strong technical skills,...
-
Technical Support Specialist
2 weeks ago
Belfast, United Kingdom Queens University Full timeJob Title: Technical Support SpecialistSalary: Estimated £30,000 - £45,000 per annumAbout the RoleWe are looking for a skilled Technical Support Specialist to join our team at Queen's University. The ideal candidate will have a strong background in electronics and electrical systems and be able to provide technical support to staff, students, and external...
-
Technical Support Specialist
1 month ago
Belfast, United Kingdom News Corp UK & Ireland Limited Full timeJob Title: Technical Support SpecialistTech-savvy professionals, are you looking for a career that combines technical expertise with excellent customer service skills?We are seeking a highly motivated and knowledgeable Technical Support Specialist to join our dynamic team. In this role, you will provide first-line technical support to our customers, ensuring...
-
Technical Support Specialist
2 weeks ago
Belfast, United Kingdom Recruitment Partnership UK & Ireland Full timeWe are seeking a highly skilled Technical Support Specialist to join our team at Recruitment Partnership UK & Ireland. The successful candidate will be responsible for providing exceptional technical support to our clients, ensuring their IT systems are running smoothly and efficiently.As a Technical Support Specialist, you will be the first point of contact...
-
Technical Support Specialist
2 weeks ago
Belfast, United Kingdom Enso Recruitment Full timeJob Title: Technical Support SpecialistAs a Technical Support Specialist at Enso Recruitment, you will be working with a local SaaS leader to provide exceptional customer service. This role demands strong expertise in SaaS products and technical support, combined with a passion for delivering world-class service. The primary focus is on resolving customer...
-
Technical Support Specialist
4 days ago
Belfast, United Kingdom BT Group Full timeRole DescriptionThis Technical Support Specialist role provides critical technical support to our customers, ensuring seamless delivery of services.The ideal candidate will have strong technical expertise, excellent communication skills and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesUtilise technical expertise to resolve...
-
Technical Support Specialist
4 weeks ago
Belfast, United Kingdom VanRath Full timeVanRath seeks a skilled Technical Support Specialist to join our 24/7 Global IT Service Desk team. The ideal candidate will provide first-level technical support via phone, email, and self-service portal, logging and tracking incidents, and working under the guidance of a Team Leader to manage queues and ensure timely issue resolution.In this role, you will...
-
Technical Support Specialist
2 weeks ago
Belfast, United Kingdom HCLTech Full timeHCLTech is a leading global technology company, seeking a highly skilled Technical Support Specialist to join our team. The ideal candidate will provide onsite IT support with excellent customer service, technical expertise, and timeliness in a client/3rd party environment.Job Summary:The Field Service Specialist will be responsible for providing deskside...
-
Technical Support Specialist
6 months ago
Belfast, United Kingdom FinTrU Full time**Vacancy Name** - Technical Support Specialist **Vacancy No** - VN585 **Location City** - Belfast **Overview of Role** FinTrUNI **Job Details** - FinTrU is an award-winning RegTech/FinTech company, creating technology-enabled solutions for leading global financial institutions. Across our UK and EU offices, we deliver the highest standard of service to...
-
Technical Support Specialist
1 month ago
Belfast, United Kingdom PA Consulting Full timeRole OverviewWe are seeking an experienced Technical Support Specialist to join our Digital & Data team at PA Consulting. As a key member of our team, you will be responsible for ensuring the smooth operation of our clients' applications and systems.The ideal candidate will have a strong background in Java development, with experience in troubleshooting...
-
Technical Support Specialist
7 days ago
Belfast, United Kingdom HCLTech Full timeJob OverviewHCLTech, a global technology leader, seeks a skilled Technical Support Specialist to provide onsite IT support in a client/3rd party environment. The ideal candidate will possess excellent customer service skills, technical expertise, and the ability to work effectively in a team.The successful candidate will be responsible for providing timely...
-
Technical Support Specialist
7 days ago
Belfast, United Kingdom Black Fox Solutions Full timeCompany OverviewBlack Fox Solutions is a leading HVAC and ventilation company with over 60 years of industry experience.Job SummaryWe are seeking an experienced Technical Support Specialist to join our team. As a key member of our sales team, you will be responsible for providing technical support to customers, managing customer relationships, processing...
-
Technical Manager
3 weeks ago
Belfast, United Kingdom Crescent Specialist Recruitment - CSR NI Ltd Full timeA new vacancy has arisen with a Belfast based sub-contractor that is involved on some of the most high profile projects within Northern Ireland. Wishing appoint a Technical Manager into this business, this is a new appointment for this expanding organisation. Duties: Giving technical support to a team of design engineers, the Sales and Estimating team,...
-
Technical Manager
2 weeks ago
Belfast, United Kingdom Crescent Specialist Recruitment - Csr Ni Ltd Full timeA new vacancy has arisen with a Belfast based sub-contractor that is involved on some of the most high profile projects within Northern Ireland.Wishing appoint a Technical Manager into this business, this is a new appointment for this expanding organisation.Duties: Giving technical support to a team of design engineers, the Sales and Estimating team,...
-
Technical Support Specialist
2 weeks ago
Belfast, United Kingdom Stora Ltd Full timeStora Ltd is seeking a skilled Technical Support Specialist to join their team in Belfast. As a key player in customer onboarding, you will be responsible for providing technical assistance to customers and ensuring smooth operations of our self-storage platform.About the RoleThis exciting opportunity involves focusing on customer success, technical...
-
Technical Support Specialist
4 weeks ago
Belfast, United Kingdom Vanrath Full timeAre you looking for a challenging role in IT support? VANRATH has an exciting opportunity for a Technical Support Specialist to join our team on a 12-month fixed term contract. As part of our Global IT Service Desk team, you will provide technical support for a range of software and hardware systems.About the RoleYou will be the main contact for IT issues,...
-
Technical Support Specialist
1 week ago
Belfast, United Kingdom BT Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team in Belfast. This role provides technical support and managed services to our customers using Data Services technologies, 24/7 days a year.Key ResponsibilitiesUtilizing experience and evolving technical ability to resolve technical incidents, service requests, changes, or...
-
Technical Support Specialist
7 days ago
Belfast, United Kingdom VANRATH Full timeVANRATH has partnered with a software company in the finance sector to find a Technical Support Specialist. This role requires someone with strong infrastructure engineering skills.Job OverviewWe are looking for someone who can manage our infrastructure, provide level 3 support, and potentially move into DevOps. The ideal candidate should have a broad range...
-
Technical Support Specialist
2 weeks ago
Belfast, United Kingdom VANRATH Full timeVANRATH is assisting with the recruitment of a Technical Support Specialist for a leading Security Systems company based in Belfast. This is a full-time, Monday to Friday position, offering a permanent role with an attractive salary and benefits package.Job OverviewThe successful candidate will be responsible for providing excellent technical support to...
-
Technical Support Specialist
7 days ago
Belfast, United Kingdom Hayward Hawk Full timeJob SummaryWe are seeking a highly motivated individual to fill the position of Technical Support Specialist at Hayward Hawk. As a key member of our team, you will provide technical assistance and support to our clients and colleagues.ResponsibilitiesAssist in the development and implementation of new projectsMaintain accurate and up-to-date...