Onsite IT Technician

1 week ago


Belfast, United Kingdom HCLTech Full time

We are looking for a highly skilled Field Service Specialist to join our team at HCLTech, with a focus on delivering exceptional customer service and technical expertise in a client/3rd party environment.

About the Position

This role requires a strong background in hardware, software, and basic network troubleshooting, with the ability to work independently and as part of a collaborative team. You will be responsible for researching, resolving, and responding to complex questions and issues, while providing technical coaching and mentoring to other desktop services staff and company associates.

The ideal candidate will possess a minimum of 2 years' experience in a deskside or field services role, with a strong analytical and troubleshooting skillset. We estimate the salary for this role to be between $60,000 - $80,000 per annum, depending on location and experience.

Our benefits package includes a supportive, diverse, and global team with a brilliant culture, great opportunities to upskill and get involved in exciting projects, and a total wellbeing focus that includes CSR Council, Diversity Council, Women Connect, and Sparks – Engagement Champion initiatives.



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