Public Sector Collections Representative
7 days ago
About the Position
We are seeking a Public Sector Collections Representative to join our team at Brook Street (UK) Ltd. In this role, you will be responsible for collecting fines and other financial penalties imposed by the courts.
About the Work Environment
You will be working in a busy contact centre that operates a centralised telephony service for The Criminal Fines Collection and Enforcement Service. Our Cwmbran office is in the middle of the town centre with free all-day parking.
Your Key Responsibilities
- You will confidently answer a range of telephone enquiries for the Criminal Fines collection and Enforcement Contact Centre
- You will need excellent communication skills to update records on our in-house computer system following contact
- You will work within a busy customer-focused office environment
What We Offer
- Full training and induction
- Competitive rates of pay: £11.59 per hour
- 37 hours per week Monday to Friday
- Opportunities for career growth and development
- A supportive and inclusive work environment
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