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Patient Administration Officer
2 months ago
We are seeking a highly skilled and compassionate Patient Administration Officer to join our team at GenesisCare UK. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our cancer care centre.
Key Responsibilities- Process patient referrals and book appointments efficiently in accordance with GenesisCare policies.
- Provide exceptional customer care to patients and visitors, ensuring a professional and efficient service.
- Work closely with consultants and secretaries to support the patient referral pathway.
- Excellent verbal and written communication skills.
- Previous experience managing a busy reception area.
- Experience in a customer-focused environment.
- Strong relationship-building skills.
- Experience within a diverse range of administrative roles.
- Evidence of an empathetic and holistic approach to patient care.
- Experience with resolving complaints satisfactorily.
- A competitive salary and benefits package.
- Opportunities for career growth and development.
- A supportive and collaborative team environment.
- Access to world-class cancer care and treatment options.
- A comprehensive training program to ensure your success in the role.
GenesisCare UK is a leading provider of private oncology services, pioneering a transformation in cancer care. We are committed to delivering exceptional patient outcomes and experiences through our innovative and personalized treatments.
We take an integrated approach to cancer care, focusing on treating the whole patient, not just the cancer. Our personalized treatment programmes include wellbeing services and exercise medicine, proven to enhance patient outcomes.
We are passionate about innovation and working together to make great things happen. We make significant investments in our employees to provide opportunities for growth, learning, and development within their roles.
