Customer Service Support Specialist

3 weeks ago


Milton Keynes, Milton Keynes, United Kingdom Cloud Decisions Full time

Exciting Opportunity in IT Support

To £35,000 + Car Allowance

About Our Partner

Cloud Decisions is a leading provider of comprehensive IT support and technology solutions, including cloud services, managed print, telephony, Office 365 applications, cyber security, and data recovery.

Job Role

As a seasoned 2nd Line Support Engineer, you will be working across multiple client sites, supporting clients daily and troubleshooting a diverse range of systems. Your commitment to problem ownership, client success, and delivering top-notch service is paramount.

Key Responsibilities

  • Support clients across multiple client sites
  • Troubleshoot diverse range of systems
  • Meeting Service Level Agreements

Career Progression

The company values career growth as much as the candidate does. Gain relevant qualifications and accreditations to elevate skills, backed by a commitment to supporting professional development.

About Microsoft Partnership

Our partner is proud to be the most awarded Microsoft partner in the UK and part of Microsoft UK's Partner Talent Services, connecting candidates with some of the best cloud career opportunities within the Microsoft Partner Network.



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