Customer Service Support Specialist
3 days ago
About Us
Sikla is a leading European specialist in support solutions and fastening systems. With over 50 years of experience, our products are used in more than 40 countries worldwide.
We prioritize a respectful and family-oriented work environment, encouraging innovative thinking and initiative.
Job Title: Customer Service Support SpecialistThis role involves providing administrative support to the Supply Chain operations and offering exceptional customer service as part of the Customer Service Team.
Your Key Responsibilities- Answer incoming phone calls, handle inquiries, and deliver outstanding customer service.
- Liaise with the Customer Service Manager, Purchasing Manager, and Logistics Manager for seamless coordination.
- Assist the Field team with customer/order information and maintain accurate records.
- Process sales quotations, orders, and invoices on our ERP system.
- Maintain organized filing of relevant Sales documents and perform general office duties.
- Monitor stock levels and keep customers informed about order status.
- Maintain contact lists and general information in the CRM system.
- Provide general support to visitors and guests.
- Minimum 2 years of experience in customer service and administration.
- Proficiency in using ERP software and MS Office applications.
- Strong communication and interpersonal skills.
- Excellent multitasking and priority management skills.
- Self-motivated and highly proactive.
- Ability to work collaboratively with a sales team and other departments.
- Strong attention to detail and organizational skills.
- Monday to Friday working hours (8am to 5pm).
- 25 days annual leave (+ bank holidays).
- Onsite refreshments and weekly staff lunches.
- Possibility of enrolling with Private Healthcare & Local Gym Membership.
- A diverse and supportive working environment.
At Sikla, we believe in long-term career growth through teamwork, development, and innovation. You will have opportunities to bring your ideas and develop your skillset.
For this role, we estimate an annual salary range of £25,000 - £35,000, depending on experience.
-
Customer Service Support Specialist
4 days ago
Milton Keynes, Milton Keynes, United Kingdom Redline Group - Specialist Recruitment for Technology & Electronics Companies Full timeJob Title: Customer Service Support SpecialistWe are seeking a highly motivated and meticulous Customer Service Support Specialist to join our rapidly growing team in Milton Keynes, Buckinghamshire.This is an excellent opportunity for a Customer Service Support Specialist with SAGE experience to deliver expert advice, co-ordinate technical issues, and...
-
Service Delivery Specialist
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Meridian Business Support Full timeJob OverviewWe are seeking a highly skilled and experienced Service Delivery Specialist to join our team at Meridian Business Support. As a key member of our Service team, you will play a crucial role in the day-to-day running and growth of our service business.Key ResponsibilitiesManage spare parts administration, including generating quotations in SAP and...
-
Customer Support Specialist
1 week ago
Milton Keynes, Milton Keynes, United Kingdom Previan Technologies, Inc. Full timeJob DescriptionWe are seeking a skilled Customer Support Specialist to join our team. As a Customer Support Specialist, you will play a critical role in providing technical support to our customers, ensuring their smooth experience with our wireless condition monitoring technology.Main ResponsibilitiesProvide technical support to customers via phone, email,...
-
Customer Support Specialist
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Getronics Full timeJob Summary:We are seeking a skilled Customer Support Specialist to join our team at Getronics. As a key member of our Customer Incident Centre, you will be responsible for ensuring timely solutions to semi-technical problems for our customers.Key Responsibilities:Manage customer support calls and provide effective follow-up to ensure customer...
-
Customer Service Specialist
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Volkswagen Financial Services (UK) LTD Full timeAbout the RoleWe are seeking a highly skilled Customer Service Specialist to join our team at Volkswagen Financial Services (UK) LTD. As a key member of our Customer Resolutions team, you will play a pivotal role in delivering exceptional customer service and resolving complex complaints in a timely and fair manner.Key ResponsibilitiesInvestigate and resolve...
-
Customer Service Specialist
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Volkswagen Financial Services (UK) LTD Full timeAbout the RoleWe are seeking a highly skilled Customer Service Specialist to join our team at Volkswagen Financial Services (UK) LTD. As a key member of our Customer Resolutions team, you will play a pivotal role in delivering exceptional customer service and resolving complex complaints in a timely and fair manner.Key ResponsibilitiesInvestigate and resolve...
-
Customer Service and Support Specialist
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Ascendant Recruitment Full timeJob SummaryWe are seeking an exceptional Customer Service Advisor to join our team at Ascendant Recruitment. As a key member of our customer-facing team, you will be responsible for delivering outstanding customer service, resolving queries efficiently, and building strong relationships with our clients.Key ResponsibilitiesProvide timely and effective...
-
Customer Service Team Member
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Think Specialist Recruitment Full timeWe are looking for a Customer Service Team Member to assist with managing inbound calls related to orders and returns as well as making a small number of outbound calls to respond to queries.This role is ideal for someone who has worked in customer-centric roles and wants to take on elements of order processing and more.The company's team provides a...
-
Customer Service Representative
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Xero Full timeCustomer Experience Specialist - AccountingXero is a cloud-based accounting platform that empowers small businesses and their advisors to grow and thrive. As a Customer Experience Specialist, you will play a key role in providing exceptional support and guidance to our customers, helping them to get the most out of Xero.Our team works together to provide...
-
Customer Experience Support Specialist
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Xero Full timeAbout the RoleXero is a cloud-based accounting platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. As a Customer Experience Specialist, you will play a key role in providing exceptional support and guidance to our customers, helping them get the most out of Xero.Key ResponsibilitiesProvide quality service to...
-
Customer Service Representative
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Xero Full timeCustomer Experience Specialist - AccountingXero is a leading cloud accounting platform that empowers small businesses and their advisors to thrive. As a Customer Experience Specialist, you will play a vital role in delivering exceptional support and guidance to our customers, helping them get the most out of Xero.Key ResponsibilitiesProvide expert support...
-
Client Services Specialist
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Tate Full timeJob DescriptionWe are seeking a Client Services Specialist to join our team at Tate. As a Client Services Specialist, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesProvide reports to clients, investigate and question data, and regularly check in with...
-
Tesco Colleague
6 days ago
Milton Keynes, Milton Keynes, United Kingdom Tesco Full timeAbout the roleWe're looking for a Customer Service Specialist to join our team at Tesco. As a key member of our store staff, you'll play a vital role in delivering exceptional customer service, ensuring our shoppers have a great experience every time they visit.Key Responsibilities:Provide exceptional customer service, addressing customer queries and...
-
Customer Service Administrator
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Rise Technical Recruitment Full time £24,000Job Summary:This role offers an excellent opportunity for a strong communicator with good customer service skills to join a stable business providing training and development, alongside long-term stability.About the Role:As a Service Support Specialist, you will join a small team of Administrators to provide support over the phone or via email to a team of...
-
Customer Service Representative
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Roman Health Pharmacy LLC Full timeCustomer Experience SpecialistWe are seeking a highly skilled Customer Experience Specialist to join our team at Xero. As a key member of our Customer Experience team, you will play a vital role in providing exceptional support and guidance to small business owners, bookkeepers, and accountants.Your primary responsibility will be to provide timely and...
-
Customer Service Representative
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Roman Health Pharmacy LLC Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Experience Team as a Customer Experience Specialist. As a key member of our team, you will play a vital role in providing exceptional support and guidance to small business owners, bookkeepers, and accountants.Key ResponsibilitiesProvide timely and accurate...
-
Customer Service Representative
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Roman Health Pharmacy LLC Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Experience Team as a Customer Experience Specialist. As a key member of our team, you will play a vital role in providing exceptional support and guidance to small business owners, bookkeepers, and accountants.Key ResponsibilitiesProvide timely and accurate...
-
Customer Support Specialist
2 months ago
Milton Keynes, Milton Keynes, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Milton Keynes, UK.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work...
-
Customer Support Specialist
2 months ago
Milton Keynes, Milton Keynes, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Milton Keynes, UK.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work...
-
Customer Service Specialist
2 months ago
Milton Keynes, Milton Keynes, United Kingdom beBee Professionals Full time £20,000 - £25,000Be Part of Our Dynamic Retail Team!We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Milton Keynes, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and assist...