Customer Service and Support Specialist

2 weeks ago


Milton Keynes, Milton Keynes, United Kingdom Ascendant Recruitment Full time

Job Summary

We are seeking an exceptional Customer Service Advisor to join our team at Ascendant Recruitment. As a key member of our customer-facing team, you will be responsible for delivering outstanding customer service, resolving queries efficiently, and building strong relationships with our clients.

Key Responsibilities

  • Provide timely and effective customer service via telephone and email
  • Maintain accurate customer information on our in-house systems
  • Collaborate with internal departments to resolve customer queries and issues
  • Offer sales advice and support on new and replacement orders
  • Work closely with delivery partners to resolve shipping errors and discrepancies
  • Foster a culture of professionalism, honesty, and excellent communication with our customers

Requirements and Attributes

  • Ability to work in a fast-paced environment with multiple priorities
  • Strong communication and interpersonal skills, with a focus on building rapport with customers
  • Excellent problem-solving skills, with a proactive approach to resolving customer issues
  • Professionalism, flexibility, and confidence in a customer-facing role
  • Team player with a collaborative approach to achieving customer satisfaction


  • Milton Keynes, Milton Keynes, United Kingdom Redline Group - Specialist Recruitment for Technology & Electronics Companies Full time

    Job Title: Customer Service Support SpecialistWe are seeking a highly motivated and meticulous Customer Service Support Specialist to join our rapidly growing team in Milton Keynes, Buckinghamshire.This is an excellent opportunity for a Customer Service Support Specialist with SAGE experience to deliver expert advice, co-ordinate technical issues, and...


  • Milton Keynes, Milton Keynes, United Kingdom Sikla Group Full time

    Sikla Group Job DescriptionAbout UsSikla is a leading European specialist in support solutions and fastening systems. With over 50 years of experience, our products are used in more than 40 countries worldwide.We prioritize a respectful and family-oriented work environment, encouraging innovative thinking and initiative.Job Title: Customer Service Support...


  • Milton Keynes, Milton Keynes, United Kingdom Meridian Business Support Full time

    Job OverviewWe are seeking a highly skilled and experienced Service Delivery Specialist to join our team at Meridian Business Support. As a key member of our Service team, you will play a crucial role in the day-to-day running and growth of our service business.Key ResponsibilitiesManage spare parts administration, including generating quotations in SAP and...


  • Milton Keynes, Milton Keynes, United Kingdom Previan Technologies, Inc. Full time

    Job DescriptionWe are seeking a skilled Customer Support Specialist to join our team. As a Customer Support Specialist, you will play a critical role in providing technical support to our customers, ensuring their smooth experience with our wireless condition monitoring technology.Main ResponsibilitiesProvide technical support to customers via phone, email,...


  • Milton Keynes, Milton Keynes, United Kingdom Getronics Full time

    Job Summary:We are seeking a skilled Customer Support Specialist to join our team at Getronics. As a key member of our Customer Incident Centre, you will be responsible for ensuring timely solutions to semi-technical problems for our customers.Key Responsibilities:Manage customer support calls and provide effective follow-up to ensure customer...


  • Milton Keynes, Milton Keynes, United Kingdom Volkswagen Financial Services (UK) LTD Full time

    About the RoleWe are seeking a highly skilled Customer Service Specialist to join our team at Volkswagen Financial Services (UK) LTD. As a key member of our Customer Resolutions team, you will play a pivotal role in delivering exceptional customer service and resolving complex complaints in a timely and fair manner.Key ResponsibilitiesInvestigate and resolve...


  • Milton Keynes, Milton Keynes, United Kingdom Volkswagen Financial Services (UK) LTD Full time

    About the RoleWe are seeking a highly skilled Customer Service Specialist to join our team at Volkswagen Financial Services (UK) LTD. As a key member of our Customer Resolutions team, you will play a pivotal role in delivering exceptional customer service and resolving complex complaints in a timely and fair manner.Key ResponsibilitiesInvestigate and resolve...


  • Milton Keynes, Milton Keynes, United Kingdom Think Specialist Recruitment Full time

    We are looking for a Customer Service Team Member to assist with managing inbound calls related to orders and returns as well as making a small number of outbound calls to respond to queries.This role is ideal for someone who has worked in customer-centric roles and wants to take on elements of order processing and more.The company's team provides a...


  • Milton Keynes, Milton Keynes, United Kingdom Taylor and Francis Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Taylor & Francis. As a key member of our department, you will be responsible for providing exceptional customer service to our internal and external customers.Key Responsibilities:Respond to customer inquiries in a timely and professional manner, resolving...


  • Milton Keynes, Milton Keynes, United Kingdom Taylor and Francis Full time

    Job DescriptionWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Taylor & Francis. As a key member of our department, you will be responsible for providing exceptional customer service to our internal and external customers.Key Responsibilities:Customer Service: Respond to customer inquiries via phone, email,...


  • Milton Keynes, Milton Keynes, United Kingdom Xero Full time

    Customer Experience Specialist - AccountingXero is a cloud-based accounting platform that empowers small businesses and their advisors to grow and thrive. As a Customer Experience Specialist, you will play a key role in providing exceptional support and guidance to our customers, helping them to get the most out of Xero.Our team works together to provide...


  • Milton Keynes, Milton Keynes, United Kingdom Taylor and Francis Full time

    Job DescriptionWe are seeking a highly skilled and motivated Customer Service Representative to join our global department. As a key member of our team, you will be responsible for providing exceptional customer service to our internal and external customers.Key Responsibilities:Resolve customer queries and issues in a timely and professional manner,...


  • Milton Keynes, Milton Keynes, United Kingdom Xero Full time

    About the RoleXero is a cloud-based accounting platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. As a Customer Experience Specialist, you will play a key role in providing exceptional support and guidance to our customers, helping them get the most out of Xero.Key ResponsibilitiesProvide quality service to...


  • Milton Keynes, Milton Keynes, United Kingdom Taylor and Francis Full time

    Job DescriptionWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Taylor & Francis. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service to our internal and external customers.Key Responsibilities:Respond to customer inquiries via phone, email, live...


  • Milton Keynes, Milton Keynes, United Kingdom Taylor and Francis Full time

    Job DescriptionWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Taylor & Francis. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service to our internal and external customers.Key Responsibilities:Respond to customer inquiries via phone, email, live...


  • Milton Keynes, Milton Keynes, United Kingdom Xero Full time

    Customer Experience Specialist - AccountingXero is a leading cloud accounting platform that empowers small businesses and their advisors to thrive. As a Customer Experience Specialist, you will play a vital role in delivering exceptional support and guidance to our customers, helping them get the most out of Xero.Key ResponsibilitiesProvide expert support...


  • Milton Keynes, Milton Keynes, United Kingdom Taylor and Francis Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our department, you will play a vital role in providing exceptional customer service to our internal and external customers.Key Responsibilities:Customer Service: Respond to customer inquiries in a timely...


  • Milton Keynes, Milton Keynes, United Kingdom Taylor and Francis Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Taylor & Francis. As a key member of our department, you will be responsible for providing exceptional customer service to our internal and external customers.Key Responsibilities• Provide outstanding customer service through various channels, including phone,...


  • Milton Keynes, Milton Keynes, United Kingdom Tate Full time

    Job DescriptionWe are seeking a Client Services Specialist to join our team at Tate. As a Client Services Specialist, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesProvide reports to clients, investigate and question data, and regularly check in with...

  • Tesco Colleague

    6 days ago


    Milton Keynes, Milton Keynes, United Kingdom Tesco Full time

    About the roleWe're looking for a Customer Service Specialist to join our team at Tesco. As a key member of our store staff, you'll play a vital role in delivering exceptional customer service, ensuring our shoppers have a great experience every time they visit.Key Responsibilities:Provide exceptional customer service, addressing customer queries and...