Floor Service Director
5 days ago
Salary Estimate: £26,200 per annum
Location:United Kingdom
Experience Required:Previous experience in a QSR/Fast Food Restaurant.
We are seeking an experienced Team Leader to join our dynamic team at Tim Hortons UK. As a Team Leader, you will be responsible for managing a team of staff members and ensuring that they meet high standards of customer service, food quality, and cleanliness.
Tim Hortons is a unique quick service restaurant offering great food, coffee, and sweet treats served with a warm and welcoming approach. With over 5,000 stores worldwide and 2 billion cups of coffee sold, joining our UK team has never been more appealing.
About the JobThis is a full-time position that requires strong leadership and communication skills. The successful candidate will be responsible for leading a team of staff members and ensuring that they meet high standards of customer service, food quality, and cleanliness.
Responsibilities- Lead by example and demonstrate excellent customer service skills.
- Maintain accurate records and reports, including sales data and inventory levels.
- Collaborate with the management team to achieve business objectives and improve overall performance.
- Implement and maintain high standards of food safety and hygiene.
- Develop and maintain effective relationships with customers and colleagues alike.
- Monitor and address any issues related to customer complaints or feedback.
- Proven experience in a similar role, preferably in the QSR industry.
- Strong leadership and communication skills.
- Ability to work under pressure and meet deadlines.
- Basic knowledge of food safety and health and safety regulations.
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