Adults Hotel Operations Lead
2 weeks ago
About the Role
">We are seeking an experienced Duty Manager to join our team at Premier Inn Manchester Trafford Centre West. In this role, you will be responsible for managing the daily operations of the hotel, leading by example and providing exceptional customer service.
">Key Responsibilities:
">- To oversee the daily activities of the front of house, housekeeping and maintenance teams, ensuring that the hotel operates smoothly and efficiently.
- To respond to guest queries and resolve any issues in a professional and courteous manner.
- To maintain high standards of professionalism and performance, adhering to company policies and procedures.
Benefits:
">As a Duty Manager with Premier Inn, you will receive a competitive salary up to £12.59 per hour, plus a range of benefits including:
">- Training and development opportunities to enhance your skills and knowledge.
- Pension and saving schemes to support your financial security.
- Discounts on food, drink and travel to enjoy during your time off.
Requirements:
">To be successful in this role, you will need:
">- A minimum of [insert level of experience] experience in a similar role within the hospitality industry.
- Excellent communication and leadership skills, with the ability to work well under pressure.
- A passion for delivering exceptional customer service and a commitment to ongoing learning and development.
Join Our Team
">Premier Inn is committed to supporting the careers of our people, offering opportunities for growth and development throughout our business. If you have a passion for delivering exceptional customer service and a commitment to ongoing learning and development, we would love to hear from you.
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