Current jobs related to Housing Officer - Halifax, Calderdale - Accent Group

  • Neighbourhood Officer

    3 weeks ago


    Halifax, Calderdale, United Kingdom Together Housing Full time

    Job Title: Neighbourhood OfficerWe are seeking a highly skilled and motivated Neighbourhood Officer to join our team at Together Housing. As a Neighbourhood Officer, you will play a vital role in managing properties in various areas within Calderdale, providing excellent customer care, and making a positive impact on our communities.Key...


  • Halifax, Calderdale, United Kingdom Together Housing Full time

    Role OverviewWe are seeking an experienced and dedicated Neighbourhood Officer to join our team at Together Housing. As a key member of our neighbourhood services team, you will play a vital role in delivering high-quality tenancy management services, providing excellent customer care, and making a positive impact in our communities.Main ResponsibilitiesAs a...

  • Neighbourhood Officer

    3 weeks ago


    Halifax, Calderdale, United Kingdom Together Housing Full time

    Role OverviewWe are seeking a highly skilled Neighbourhood Officer to join our team at Together Housing. As a key member of our housing management team, you will be responsible for delivering high-quality tenancy management services to our residents.Key ResponsibilitiesProvide advice and assistance to residents on all housing matters, ensuring they can...

  • Neighbourhood Officer

    4 weeks ago


    Halifax, Calderdale, United Kingdom Together Housing Full time

    Job Title: Neighbourhood OfficerWe are seeking a skilled and experienced Neighbourhood Officer to join our team at Together Housing. As a key member of our housing management team, you will be responsible for delivering high-quality tenancy management services to our residents.Key Responsibilities:Provide advice and assistance to residents on all housing...

  • Neighbourhood Officer

    4 weeks ago


    Halifax, Calderdale, United Kingdom Together Housing Full time

    Job Title: Neighbourhood OfficerWe are seeking a skilled and experienced Neighbourhood Officer to join our team at Together Housing. As a key member of our housing management team, you will be responsible for delivering high-quality tenancy management services to our residents.Key Responsibilities:Provide advice and assistance to residents on all housing...

  • Neighbourhood Officer

    4 weeks ago


    Halifax, Calderdale, United Kingdom Together Housing Full time

    Job DescriptionWe are seeking a skilled Neighbourhood Officer to join our team at Together Housing. As a key member of our housing management team, you will be responsible for delivering high-quality tenancy management services to our residents.Key Responsibilities:Manage properties in various areas, balancing time between field work and home-based...

  • Neighbourhood Officer

    3 weeks ago


    Halifax, Calderdale, United Kingdom Together Housing Full time

    Job DescriptionWe are seeking a highly skilled Neighbourhood Officer to join our team at Together Housing. As a key member of our community team, you will be responsible for delivering high-quality tenancy management services and providing excellent customer care to our residents.Key Responsibilities:Manage properties in various areas within Calderdale,...


  • Halifax, Calderdale, United Kingdom Together Housing Full time

    About UsNewground Together is a registered Charity and a part of the Together Housing Group, a social landlord with a commitment to empowering people to create sustainable communities across the north of England.We aim to provide health and wellbeing activities, memorable outdoor experiences, and jobs and training opportunities for individuals, while...


  • Halifax, Calderdale, United Kingdom Together Housing Full time

    Job Title: Tenant Liaison OfficerAbout the Role:We are seeking a highly skilled Tenant Liaison Officer to join our Asset Management team. As a key member of our team, you will be responsible for facilitating clear communication between residents, project coordinators, and contractors to ensure a seamless experience during planned improvement works.Key...


  • Halifax, Calderdale, United Kingdom Together Housing Full time

    Tenant Liaison Officer Job DescriptionWe are seeking a skilled Tenant Liaison Officer to join our team at Together Housing. As a key member of our staff, you will be responsible for ensuring seamless communication between residents, project coordinators, and contractors during planned improvement works.Key Responsibilities:Inform customers about project...


  • Halifax, Calderdale, United Kingdom Together Housing Full time

    Role OverviewNewground Together is an independent charity that supports people in their local community. As part of the Together Housing Group, we aim to empower people to create sustainable communities that are connected, resilient, healthy, and prosperous. Our non-profit organisation invests any money we make back into the company for the benefit of our...

  • Neighbourhood Officer

    4 weeks ago


    Halifax, Calderdale, United Kingdom Goodman Masson Full time

    Job DescriptionWe are seeking a highly skilled Neighbourhood Officer to join our team. As a key member of our housing management team, you will be responsible for delivering high-quality tenancy management services to our residents.Key ResponsibilitiesManage properties in various areas, balancing time between field work and home-based activities.Provide...


  • Halifax, Calderdale, United Kingdom Together Housing Full time

    Tenant Liaison Officer Job DescriptionTogether Housing Association is a leading housing organization in the North of England, managing over 38,000 homes. Our mission is to deliver outstanding services while reinvesting profits to enhance the lives of our residents and the community.We are committed to fostering a diverse and inclusive workforce, welcoming...

  • Neighbourhood Officer

    3 weeks ago


    Halifax, Calderdale, United Kingdom Goodman Masson Full time

    Job DescriptionWe are seeking a highly skilled Neighbourhood Officer to join our team. As a key member of our housing management team, you will be responsible for delivering high-quality tenancy management services to our residents.Key ResponsibilitiesManage properties in various areas, balancing time between field work and home-based tasks.Provide excellent...


  • Halifax, Calderdale, United Kingdom Together Housing Full time

    Key ResponsibilitiesAs a Neighbourhood Officer, you will play a vital role in managing properties, providing excellent customer care, and making a positive impact in neighbourhoods. You will work closely with multi-agency teams, attend partnership meetings, and be responsible for showing customers around empty properties and carrying out lettings in...

  • Fire Risk Assessor

    4 weeks ago


    Halifax, Calderdale, United Kingdom Together Housing Full time

    Fire Risk Assessor Job DescriptionWe are seeking a highly skilled Fire Risk Assessor to join our Building Safety team at Together Housing. As a Fire Risk Assessor, you will be responsible for conducting thorough fire risk assessments on all residential and office premises managed by our organization. Your primary goal will be to ensure that all premises meet...

  • Fire Risk Assessor

    4 weeks ago


    Halifax, Calderdale, United Kingdom Together Housing Full time

    Fire Risk Assessor Job DescriptionWe are seeking a highly skilled Fire Risk Assessor to join our Building Safety team at Together Housing. As a Fire Risk Assessor, you will be responsible for conducting thorough fire risk assessments on all residential and office premises managed by our organization. Your primary goal will be to ensure that all premises meet...

  • Fire Risk Assessor

    1 month ago


    Halifax, Calderdale, United Kingdom Together Housing Full time

    Fire Risk Assessor Job DescriptionWe are seeking a highly skilled Fire Risk Assessor to join our Building Safety team at Together Housing. As a Fire Risk Assessor, you will be responsible for conducting thorough fire risk assessments on all residential and office premises managed by our organization.Your primary objective will be to ensure that all premises...

  • Fire Risk Assessor

    4 weeks ago


    Halifax, Calderdale, United Kingdom Together Housing Full time

    Job Title: Fire Risk AssessorWe are seeking a highly skilled Fire Risk Assessor to join our Building Safety team at Together Housing. As a Fire Risk Assessor, you will be responsible for conducting thorough fire risk assessments on all residential and office premises managed by our organization. Your primary goal will be to ensure that all premises meet the...


  • Halifax, Calderdale, United Kingdom Together Housing Full time

    Energy Advice Officer RoleNewground Together is an independent charity supporting people in their local community. It is part of the Together Housing Group, a non-profit organisation that empowers people to create sustainable communities.We are seeking an Energy Advice Officer to join our Sustainable Communities team in Halifax. In this role, you will have a...

Housing Officer

2 months ago


Halifax, Calderdale, United Kingdom Accent Group Full time
Housing Partner (Housing Officer)

About Accent

At Accent, we're dedicated to providing a safe, secure, and warm place for everyone to call home. As a Housing Partner, you'll play a vital role in ensuring our customers receive an exceptional experience.

About the Role

We're seeking a skilled Housing Partner to join our Housing Services team in Calderdale/Kirklees. As a key member of our team, you'll be responsible for managing tenancies, community engagement, and customer relationships. Your primary focus will be on delivering excellent customer service, resolving issues, and maintaining a high level of accuracy when handling customer data.

Key Responsibilities

  • Manage tenancies, including onboarding new customers and resolving issues
  • Engage with the community, building strong relationships with internal stakeholders and external partners
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely manner
  • Maintain accurate customer data, adhering to GDPR guidelines
  • Travel to customer homes across your patch, as well as to our Burnley office

What We Offer

As a Housing Partner at Accent, you'll enjoy a competitive salary, agile working, and a range of benefits, including:

  • 28 days paid holiday plus bank holidays per year (pro-rata for part-time)
  • A choice of pension schemes, including a Defined Benefit Scheme and a Defined Contribution Scheme
  • Option to purchase additional holiday
  • Employee Assistance Programme
  • Hapi Benefits App with multiple discounts
  • Cycle to work scheme

Requirements

  • Previous customer service experience, managing complex cases and working with vulnerable people
  • Excellent communication skills, with the ability to empathize and communicate with stakeholders at all levels
  • Demonstrate resilience and the ability to deal positively with change
  • Ability to work under pressure and driven to go the extra mile to achieve positive outcomes for customers
  • Maintain a high degree of accuracy when handling customer data

Interviews

1st stage interviews will take place via Teams on Monday, 7th October. 2nd stage interviews will take place at our Burnley office on Thursday, 10th October.

Location

This role involves travel to customer homes across your patch, in and around the Calderdale and Kirklees area. You will also be required to travel to our Burnley office at least once a week.