Energy Advice Officer Newground Together

4 weeks ago


Halifax, Calderdale, United Kingdom Together Housing Full time

Role Overview

Newground Together is an independent charity that supports people in their local community. As part of the Together Housing Group, we aim to empower people to create sustainable communities that are connected, resilient, healthy, and prosperous. Our non-profit organisation invests any money we make back into the company for the benefit of our residents and local communities.

We are committed to having a diverse and inclusive workforce and welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer.

Job Summary

We are seeking an Energy Advice Officer to join our Sustainable Communities team in Halifax. In this role, you will have a vital part in implementing our energy efficiency programs and assisting local communities. Your responsibilities will include managing incoming referrals, conducting assessments for households experiencing or at risk of fuel poverty, and providing advice on how to reduce energy use in the home.

Key Responsibilities

  • Assist in the development and implementation of energy efficiency programs.
  • Manage incoming referrals and complete assessments for households experiencing or at risk of fuel poverty.
  • Provide advice on how to reduce energy use in the home and fit low-tech energy-saving measures.
  • Deliver a program of energy advice to customers, including home visits to vulnerable customers.
  • Create and maintain excellent referral links with partner organisations across the region.

Requirements

  • A full driving license.
  • Experience of dealing directly with members of the public in a customer-facing role.
  • Experience of delivering advice on energy efficiency and sustainability-related issues.
  • Understanding of the pressures and demands placed on people living in poverty.
  • Knowledge of how to recognise fuel poverty and provide advice and support to customers.

Benefits

  • Salary: £26,862 per annum.
  • 27 days annual leave (rising to 32 over 5 years' service) + bank holidays.
  • Mainly office-based but some opportunity for working from home.
  • A flexible working environment with a range of family-friendly policies.


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