Tenant Liaison Officer

7 days ago


Halifax, Calderdale, United Kingdom Together Housing Full time

We are seeking a skilled Tenant Liaison Officer to play a key role in our Asset Management team. As a Tenant Liaison Officer, you will be the primary point of contact for customers throughout planned improvement works. Your role involves facilitating clear communication between residents, project coordinators, and contractors to ensure a seamless experience.

Key Responsibilities:

  • Inform customers on all aspects of planned improvement works, including timescales, contractor details, and expected disturbances.
  • Collate and gather colour choices for customers, ensuring sufficient copies of plans and designs are available.
  • Undertake home visits to assist with the consultation process.
  • Prepare display boards and publicity materials, and run events or presentations during the consultation stages of schemes.
  • Consult with customers in their homes, advising them on available materials and finishes, and helping them make informed decisions.
  • Work with project coordinators and contractors to ensure the programme runs smoothly, and that customers' choices are received in good time.
  • Arrange alternative respite accommodation for vulnerable customers, and liaise with relatives, care workers, and other agencies as needed.
  • Attend meetings with staff, contractors, and customers to contribute to the effective delivery of the improvement programme.

Requirements:

  • A full UK driving license and access to a vehicle.
  • Experience in customer service, particularly dealing with difficult customers and keeping them informed.
  • Ability to organise and plan workload, prioritise tasks, and meet deadlines.
  • Experience with ICT systems, including Microsoft Office products.
  • Ability to work unsupervised, using initiative to solve problems and issues promptly.

Benefits:

  • Salary: £26,862 per annum.
  • 27 days annual leave (rising to 32 over 5 years' service) + bank holidays.
  • Hybrid working.
  • Wide range of technical, professional, and personal development training opportunities.
  • Attractive pension schemes, including the Local Government Pension Scheme (LGPS).
  • Health and wellbeing benefits, including access to GPs.
  • A range of financial and lifestyle benefits, including cycle to work and vehicle leasing.


  • Halifax, Calderdale, United Kingdom Together Housing Full time

    Tenant Liaison Officer Job DescriptionTogether Housing Association is a leading housing organization in the North of England, managing over 38,000 homes. Our mission is to deliver outstanding services while reinvesting profits to enhance the lives of our residents and the community.We are committed to fostering a diverse and inclusive workforce, welcoming...


  • Halifax, Calderdale, United Kingdom Together Housing Full time

    We are seeking a Tenant Liaison Officer to play a key role in our Asset Management team. As a Tenant Liaison Officer, you will be the primary point of contact for customers throughout planned improvement works. Your role involves facilitating clear communication between residents, project coordinators, and contractors to ensure a seamless experience.Key...


  • Halifax, Calderdale, United Kingdom Together Housing Full time

    Job Title: Tenant Liaison OfficerAbout the Role:We are seeking a highly skilled Tenant Liaison Officer to join our Asset Management team. As a key member of our team, you will be responsible for facilitating clear communication between residents, project coordinators, and contractors to ensure a seamless experience during planned improvement works.Key...


  • Halifax, Calderdale, United Kingdom Together Housing Full time

    Tenant Liaison Officer Job DescriptionWe are seeking a skilled Tenant Liaison Officer to join our team at Together Housing. As a key member of our staff, you will be responsible for ensuring seamless communication between residents, project coordinators, and contractors during planned improvement works.Key Responsibilities:Inform customers about project...


  • Halifax, Calderdale, United Kingdom Together Housing Full time

    We are seeking a skilled Tenant Liaison Officer to facilitate effective communication between residents, project coordinators, and contractors during planned improvement works. As a key point of contact, you will ensure a seamless experience for customers, providing clear information and support throughout the process.Key Responsibilities:Inform customers...


  • Halifax, Calderdale, United Kingdom Kirklees Council Full time

    Job Title: Mini Bus DriverKirklees Council is seeking a reliable and safety-conscious individual to join our team as a Mini Bus Driver. The successful candidate will be responsible for providing a safe and efficient transport service for Park Lane Academy, ensuring the safety of staff, students, and the wider community at all times.Key Responsibilities:Drive...


  • Halifax, Calderdale, United Kingdom Kirklees Council Full time

    Job Title: Mini Bus DriverKirklees Council is seeking a reliable and safety-conscious individual to join our team as a Mini Bus Driver. The successful candidate will be responsible for providing a safe and efficient transport service for Park Lane Academy, ensuring the safety of staff, students, and the wider community at all times.Key Responsibilities:Drive...

  • Neighbourhood Officer

    2 weeks ago


    Halifax, Calderdale, United Kingdom Goodman Masson Full time

    Job SummaryWe are seeking a highly skilled Neighbourhood Officer to join our team. As a key member of our community, you will be responsible for managing properties, providing excellent customer care, and working to improve the lives of our residents.Key ResponsibilitiesManage properties in various areas, balancing time between field work and home-based...


  • Halifax, Calderdale, United Kingdom Together Housing Full time

    Job DescriptionWe are seeking a highly skilled Neighbourhood Officer to join our team at Together Housing. As a key member of our community team, you will be responsible for delivering high-quality tenancy management services and providing excellent customer care to our residents.Key Responsibilities:Manage properties in various areas within Calderdale,...


  • Halifax, Calderdale, United Kingdom Cameron Clarke Associates Full time

    Customer Account ManagerWe are seeking a highly motivated and organized individual to join our team as a Customer Account Manager. As a key member of our team, you will be responsible for managing day-to-day operations for multiple accounts, including processing customer orders and maintaining clear communication with clients.Key Responsibilities:Manage...


  • Halifax, Calderdale, United Kingdom Cameron Clarke Associates Full time

    Customer Account Manager | A dynamic role for a motivated individual with excellent customer service skills.Our client is a leading formulator, contract manufacturer and packer of liquid and powder hair and body products. With over 30 years experience working with major brands, they've helped to bring some of the world's most recognised and innovative hair,...


  • Halifax, Calderdale, United Kingdom Ramsdens Solicitors LLP Full time

    Commercial Property Solicitor OpportunityRamsdens Solicitors LLP, a reputable full-service law firm with offices across Yorkshire, is seeking an experienced Commercial Property Solicitor to join their busy team in either Halifax or Huddersfield.About the Role:Handle a mix of general commercial property work, including landlord and tenant, development, and...


  • Halifax, Calderdale, United Kingdom Ramsdens Solicitors LLP Full time

    Commercial Property Solicitor OpportunityRamsdens Solicitors LLP, a reputable full-service law firm with offices across Yorkshire, is seeking an experienced Commercial Property Solicitor to join their busy team in Halifax or Huddersfield.About the Role:Handle a mix of general commercial property work, including landlord and tenant, development, and...


  • Halifax, Calderdale, United Kingdom Ramsdens Solicitors LLP Full time

    Commercial Property Solicitor OpportunityRamsdens Solicitors LLP, a reputable full-service law firm with offices across Yorkshire, is seeking an experienced Commercial Property Solicitor to join their busy team in Halifax or Huddersfield.About the Role:Handle a mix of general commercial property work, including landlord and tenant, development, and...


  • Halifax, Calderdale, United Kingdom Ramsdens Solicitors LLP Full time

    Commercial Property Solicitor OpportunityRamsdens Solicitors LLP, a reputable full-service law firm with offices across Yorkshire, is seeking an experienced Commercial Property Solicitor to join their busy team in either Halifax or Huddersfield.About the Role:Handle a mix of general commercial property work, including landlord and tenant, development, and...


  • Halifax, Calderdale, United Kingdom Ramsdens Solicitors LLP Full time

    Commercial Property Solicitor OpportunityRamsdens Solicitors LLP is a leading full-service law firm with a strong reputation for excellence. We are seeking an experienced Commercial Property Solicitor to join our team in either Halifax or Huddersfield.About the Role:Handle a mix of general commercial property work, including landlord and tenant, development,...


  • Halifax, Calderdale, United Kingdom Ramsdens Solicitors LLP Full time

    Commercial Property Solicitor OpportunityRamsdens Solicitors LLP is a leading full-service law firm with a strong reputation for excellence. We are seeking an experienced Commercial Property Solicitor to join our team in either Halifax or Huddersfield.About the Role:Handle a mix of general commercial property work, including landlord and tenant, development,...


  • Halifax, Calderdale, United Kingdom Bridgfords Full time

    Trainee Estate AgentWe are seeking a highly motivated individual to join our residential lettings team in Halifax as a Trainee Estate Agent. The successful candidate will develop into a Lettings Negotiator through our industry-leading development and training program.Key Responsibilities:Generate and book valuationsConduct property viewingsNegotiate...


  • Halifax, Calderdale, United Kingdom Bridgfords Full time

    Trainee Estate AgentWe are seeking a highly motivated Trainee Estate Agent to join our residential Lettings team in Halifax. As a Trainee Estate Agent, you will learn all aspects of residential lettings and be taken through an industry leading development and training program.Key Responsibilities:Generate and book valuationsConduct property viewingsNegotiate...


  • Halifax, Calderdale, United Kingdom Bridgfords Full time

    Trainee Estate AgentWe are seeking a highly motivated and ambitious individual to join our residential lettings team in Halifax as a Trainee Estate Agent. The successful candidate will have the opportunity to develop into a Lettings Negotiator and gain industry leading training and development.Key Responsibilities:Generate and book valuationsConduct property...