Client Success Manager

3 days ago


London, Greater London, United Kingdom McCann Health London | An IPG Health Company Full time
Job Title

Mccann Health London is part of the IPG Health network, one of the most awarded healthcare communications agencies globally. We combine science, creativity, and strategy to deliver best-in-class services to top health and wellness brands.

This Client Success Manager position offers a unique opportunity to work with a talented team, drive business growth, and make a meaningful impact on our clients' success.

In this role, you will be responsible for managing client relationships, identifying new business opportunities, and collaborating with cross-functional teams to deliver exceptional results.

Key Responsibilities:

  • Client Management & Business Acumen
    • Foster strong relationships with clients, serving as a primary point of contact for designated accounts and ensuring timely responses to requests.
    • Work closely with the Project Manager to develop detailed scopes and accurate cost estimates, ensuring efficient budget management.
    • Identify and capitalize on new business opportunities within existing accounts, contributing to business growth and expansion.
  • Financials
    • Collaborate with the Project Manager to produce detailed scopes and accurate cost estimates, ensuring seamless project delivery and budget control.
  • Project Management & Other Collaboration
    • Participate in project briefings, preparing necessary documentation and coordinating meeting rooms for client meetings.
    • Lead project kick-off meetings, reviewing project content across discipline streams to ensure alignment with approved briefs.

Salaries: £42,000 - £52,000 per annum, depending on experience. Our comprehensive benefits package includes a generous holiday allowance, pension scheme, and professional training and development opportunities.

About Us

We strive to develop a diverse workforce that provides us with a wider range of skills and experience, improving our recruitment process to support individuals with physical or learning disabilities.



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