Client Success Manager

5 days ago


London, Greater London, United Kingdom Fundamentalsurgery Full time

Job Opportunity

We are seeking an experienced Client Success Manager to join our team at Fundamentalsurgery. As a key member of our sales team, you will be responsible for managing customer accounts and delivering digital projects to medical device clients.

About the Role

  • This is a unique opportunity to work with a global pioneer in immersive VR surgical skills training and performance data. You will have the chance to develop strong relationships with our customers and grow their business through identifying new opportunities across their organizations.
  • You will work closely with our product and sales teams to deliver digital projects that meet the needs of our clients.

Key Responsibilities

  • Customer Management
  • • Manage defined customer accounts and projects.
  • • Develop customer engagement and relationships.

Requirements

  • Key Skills
  • • Experienced working with customers and projects.
  • • Proven communications skills.
  • • CRM experience.
  • • Organisational excellence.
  • • Attention to detail.
  • • Working to targets.
  • • Resilience.
  • • Flexibility.
  • • Familiarity with the medical device or pharma industry.

What We Offer

  • $85,000 - $110,000 per annum based on location and experience.
  • Performance bonus.
  • AXA Private Healthcare.
  • Death in service insurance.
  • Enhanced Maternity, Adoption and Paternity Leave.
  • Perks: Access to numerous vouchers and discounts.
  • 25 days leave (22 days + 3 between Xmas and New Year) + bank holidays with it increasing 1 day per year service.
  • Opportunity to participate in and become a key player in a fast-paced startup environment with lots of exciting growth opportunities.


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