Global Customer Onboarding Specialist
3 weeks ago
We are looking for a skilled Global Customer Onboarding Specialist to join our team at Bandwidth Recruitment. As a Global Customer Onboarding Specialist, you will be responsible for managing the implementation process for our global customers, ensuring their successful adoption of our communication software platform.
Responsibilities- Foster strong relationships with customers throughout the onboarding phase.
- Educate customers on system configuration, QA, and setup.
- Manage project delivery, including customer education and training.
Requirements
- Bachelor's degree in Telecommunications, Business, Information Technology, or related field preferred.
- 2+ years experience in software/telecom support roles.
- Excellent customer service skills and knowledge of customer support principles.
Benefits
- A salary of $85,000 per annum.
- A comprehensive benefits package, including health insurance, retirement savings plan, and employee assistance program.
- The opportunity to work with a dynamic and growing company in the telecommunications industry.
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