Global Onboarding Expert

2 weeks ago


London, Greater London, United Kingdom CV-Library Full time
Key Responsibilities
As a Global Onboarding Expert at CV-Library, you will be responsible for engaging customers through various forms of in-person and video engagements. Your key objectives include:
  • Driving exceptional relational experiences for customers.
  • Developing and implementing effective risk mitigation plans to ensure customer satisfaction.
  • Collaborating with different teams to deliver outstanding customer solutions.

What You'll Need
To succeed in this role, you will require:
  • 3+ years of experience in a client-facing/account management role.
  • Strong negotiation skills, comfortable navigating financial conversations, and dealing with cancellations.
  • Excellent phone, written, and verbal communication skills.

Why Join Us
CV-Library offers a competitive salary of £125-£165 Umbrella and a unique opportunity to work with a global technology company. Our diverse and inclusive recruitment process ensures equal opportunity for all we work with.

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