Customer Onboarding Specialist
2 days ago
About the Job
">We are seeking a highly motivated Customer Onboarding Specialist to join our team and support the onboarding and ongoing customer management of new and existing customers of our RiskNarrative Digital Onboarding & Financial Crime platform.
">The selected candidate will be responsible for:
">- ">
- Bespoke onboarding requirements of new business customers to the RiskNarrative Digital Onboarding & Financial Crime platform.">
- Proactive and excellent customer service to dedicated customer accounts.">
- Collaborating with customers to develop financial crime strategies.">
- Supporting and guiding business customers through the full lifecycle of onboarding, meeting timescale requirements.">
- Ensuring client satisfaction with implemented solutions and conducting product training and client demonstrations.">
- Demonstrated use of REST API for integrating SaaS platforms, familiar with JSON, XML & Webhooks.">
- Able to meet deadlines to fulfill client performance guarantees and service level agreements while delivering exceptional customer service.">
- Able to react well to rapidly changing requirements with a positive attitude.">
- Ability to speak French or Russian is ideal, but not a must.">
Estimated Salary: $90,000 - $130,000 per year
">About LexisNexis Risk Solutions
">We offer a multitude of solutions focused on helping businesses drive higher revenue growth, maximize operational efficiencies, and improve customer experience.
-
Customer Onboarding Specialist
1 week ago
London, Greater London, United Kingdom Insider Full timeJob DescriptionWe are seeking an experienced Customer Onboarding Specialist to join our team at Insider. In this role, you will be responsible for transitioning our clients from the sales process through onboarding and implementation of their new platform, while reinforcing the Insider vision of true 1-to-1 personalisation driven by the client's data.You...
-
Customer Onboarding Specialist
6 days ago
London, Greater London, United Kingdom Aquent Full timeRole OverviewWe are seeking a highly skilled Customer Onboarding Specialist to join our team. As an expert in onboarding, you will be responsible for ensuring new customers experience a seamless and effective onboarding process.Key Responsibilities:Monitor onboarding progress to deliver value quickly and set customers up for long-term success.Work with...
-
Customer Onboarding Specialist
7 days ago
London, Greater London, United Kingdom Oliver Bernard Full timeJob Description:We are seeking a highly skilled Customer Onboarding Specialist to join our team at Oliver Bernard. As a key member of our account management team, you will be responsible for ensuring the smooth onboarding and management of several key accounts for primary schools.The ideal candidate will have excellent project management skills, strong...
-
Global Customer Onboarding Specialist
2 days ago
London, Greater London, United Kingdom Bandwidth Recruitment Full timeJob DescriptionWe are looking for a skilled Global Customer Onboarding Specialist to join our team at Bandwidth Recruitment. As a Global Customer Onboarding Specialist, you will be responsible for managing the implementation process for our global customers, ensuring their successful adoption of our communication software platform.ResponsibilitiesFoster...
-
Customer Onboarding Specialist
4 weeks ago
London, Greater London, United Kingdom Pick for Britain Full timeWe are seeking a highly skilled Customer Onboarding Specialist to join our team at Pick for Britain. This is an exciting opportunity to work in the Funds industry and make a real difference in the customer experience.The successful candidate will be responsible for coordinating the delivery of technical onboarding processes, collaborating with customers and...
-
Customer Onboarding Specialist
1 day ago
London, Greater London, United Kingdom Oliver Bernard Full timeCompany OverviewOliver Bernard is a leading EdTech SaaS company dedicated to providing innovative solutions for primary schools. We are seeking a skilled Junior Customer Onboarding Manager to join our team and play a vital role in successfully onboarding and managing several key accounts.Job SummaryWe are offering a competitive salary of £212.50 per day,...
-
Onboarding Solutions Specialist
1 month ago
London, Greater London, United Kingdom AutogenAI Full timeAbout the Role:At AutogenAI, we're seeking a skilled Onboarding Specialist to join our team. As the first point of contact for new customers, you'll ensure a seamless and positive experience as they implement our platform. Your focus will be on managing the onboarding journey, driving user engagement and adoption, delivering effective training, and ensuring...
-
Vehicle Onboarding Specialist
4 days ago
London, Greater London, United Kingdom Splend Full timeKey ResponsibilitiesAs a Vehicle Onboarding Specialist at Splend, your duties will include:Delivering best-in-class customer service and ensuring a seamless onboarding experience.Guiding customers on how to improve their profitability and driver ratings.Providing coaching and feedback to customers to ensure compliance with contractual requirements.BUILDING...
-
Customer Onboarding Specialist
1 day ago
London, Greater London, United Kingdom Oliver Bernard Full timeAbout the Role">We are seeking a highly skilled Junior Customer Onboarding Manager to join our team at Oliver Bernard. As a key member of our operations team, you will be responsible for successfully onboarding and managing several key accounts for primary schools.">Key Responsibilities:">">Owning the onboarding process of several schools, including...
-
Implementation and Onboarding Specialist
1 day ago
London, Greater London, United Kingdom MarTrust Full timeThe Senior Implementation Specialist role at Marcura offers a competitive salary range of $80,000 to $110,000 per annum, depending on experience and qualifications. The position involves working with cross-functional teams to implement and onboard new customers, managing project timelines and resource allocation, building strong relationships with customers,...
-
Digital Onboarding Specialist
6 days ago
London, Greater London, United Kingdom Aquent Full timeWe are seeking a dedicated Onboarding Specialist to ensure that new customers experience a seamless and effective onboarding process. This role involves building strong relationships, technical integration, and guiding customers through their journey to long-term success.Key Responsibilities:Monitor onboarding progress to deliver value quickly, setting...
-
Digital Onboarding Specialist
4 days ago
London, Greater London, United Kingdom LexisNexis Risk Solutions Full timeAbout the JobWe are seeking a Digital Onboarding Specialist to join our team at LexisNexis Risk Solutions. As a key member of our Business Services vertical, you will support and deliver the onboarding and ongoing customer management of new and existing customers of the RiskNarrative Digital Onboarding & Financial Crime platform.With your expertise in...
-
Client Onboarding Specialist
6 days ago
London, Greater London, United Kingdom Reimin Reid Recruitment Ltd Full timeReimin Reid Recruitment Ltd is currently seeking a skilled Client Onboarding Specialist to join their team. In this role, you will be responsible for client adoption and onboarding, 'churn mitigation', relationship building, and retention.The ideal candidate will have:2-5 years of customer success/account management experience in a SaaS environmentKnowledge...
-
Enterprise Onboarding Solutions Specialist
4 days ago
London, Greater London, United Kingdom Metaview Global Limited Full timeWe are looking for an Enterprise Onboarding Solutions Specialist to join our team at Metaview Global Limited.Your main goal will be to ensure a seamless introduction to our platform, pre- and post-sales, by gathering customer feedback on the onboarding experience and the product itself.This role is central to the success of our customers and requires strong...
-
Onboarding Implementation Specialist
4 weeks ago
London, Greater London, United Kingdom Disability Solutions Full timeWe are seeking a highly skilled Onboarding Implementation Specialist to join our team at Disability Solutions. In this role, you will be responsible for delivering high-quality onboarding plans that drive usage and adoption of LN products.ResponsibilitiesYou will work with key contacts at new accounts to roll out the onboarding program and ensure users get...
-
Customer Onboarding Coordinator
3 weeks ago
London, Greater London, United Kingdom APL Logistics Full timeJoin Our TeamWe are looking for a highly motivated and organized individual to join our Project Management & Customer Implementation Team as a Customer Onboarding Coordinator. In this role, you will be responsible for ensuring smooth customer onboarding processes, coordinating with internal teams, and maintaining accurate records. To succeed in this...
-
Director of Customer Onboarding
1 month ago
London, Greater London, United Kingdom Barclay Simpson Full timeWe are seeking a seasoned professional to lead our commercial banking team, driving the development and growth of a dedicated KYC function. As Head of Banking, you will be responsible for shaping and developing a high-performing team of 12 individuals.Lead a dedicated KYC function comprising 12 professionalsEstablish strong relationships with clients and...
-
Cloud Onboarding Specialist
4 days ago
London, Greater London, United Kingdom Taiga Cloud Full timeAbout the RoleWe are looking for a Cloud Onboarding Specialist to join our team at Taiga Cloud. As a key member of our technical team, you will be responsible for ensuring the smooth transition of new cloud and colocation customers into our systems.The ideal candidate will have a strong understanding of cloud infrastructure, colocation services, and IT...
-
Subcontractor Onboarding Specialist
7 days ago
London, Greater London, United Kingdom Morris & Spottiswood Ltd Full timeJob OverviewMorris & Spottiswood Ltd is seeking a highly skilled Subcontractor Onboarding Specialist to join our team. This role plays a critical part in the end-to-end onboarding process of subcontractors into our Group's induction portal.The successful candidate will ensure all subcontractors are efficiently onboarded, meeting training compliance...
-
Digital Onboarding Specialist
4 weeks ago
London, Greater London, United Kingdom LexisNexis Risk Solutions Full timeAbout the PositionWe are seeking a highly skilled Professional Services Consultant to join our team at LexisNexis Risk Solutions. In this role, you will play a crucial part in delivering exceptional customer experiences for our clients by supporting and managing onboarding processes for new and existing customers of our RiskNarrative Digital Onboarding &...