Customer Onboarding Specialist
20 hours ago
About the Role
">We are seeking a highly skilled Junior Customer Onboarding Manager to join our team at Oliver Bernard. As a key member of our operations team, you will be responsible for successfully onboarding and managing several key accounts for primary schools.
">Key Responsibilities:
">- ">
- Owning the onboarding process of several schools, including coordinating data migration and training schedules;">
- Managing stakeholder relationships and building strong customer connections;">
- Using project management skills to coordinate and deliver projects on time;">
- Providing expertise in using software as a service (SaaS) and CRMs;">
- Assisting with data migration processes and interpreting data for school stakeholders;">
Requirements:
">- ">
- Able to work independently in a remote environment with occasional office visits to Leeds;">
- Strong project management and change management skills;">
- Excellent communication and stakeholder management skills;">
- Proficient in Excel, Google Sheets, and other relevant tools;">
- Familiarity with data migration processes and CRM systems;">
What We Offer:
">- ">
- An estimated daily salary range of £200-£225 per day;">
- The opportunity to work with a leading EdTech SaaS company;">
- A flexible, remote working arrangement with occasional travel to Leeds;">
- Opportunities for professional growth and development;">
About Us
">Oliver Bernard is a leading provider of educational technology solutions. We are passionate about helping schools and educators succeed in an ever-changing education landscape. If you are a motivated and organized individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.
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