Customer Onboarding Specialist
1 day ago
Role Overview
We are seeking a highly skilled Customer Onboarding Specialist to join our team. As an expert in onboarding, you will be responsible for ensuring new customers experience a seamless and effective onboarding process.
Key Responsibilities:
- Monitor onboarding progress to deliver value quickly and set customers up for long-term success.
- Work with customers to define business objectives and create tailored plans to meet their goals.
- Customize onboarding processes to suit individual customer needs and ensure satisfaction.
About the Role
This is a 7-8 month contract, offering an estimated salary of £123.95 per day (PAYE) based on a 7.5 hour working day.
Requirements
To be successful in this role, you will need:
- Experience in a customer-facing role such as Account Management, Customer Success, or Marketing Sales.
- Proven experience in onboarding and implementation to drive product adoption.
- Strong understanding of marketing technology platforms and account portfolio management.
Working for Aquent
Aquent is dedicated to improving inclusivity and is proudly an equal opportunities employer. We encourage applications from under-represented groups and are committed to providing support to applicants with disabilities.
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