Digital Onboarding Solutions Specialist

5 days ago

London, Greater London, United Kingdom Compass Education Full time
About Compass Education

Compass Education is a global provider of School Management Information Systems (MIS) that supports over 3,000 schools across Australia, Ireland, and the UK. We aim to make the school day more productive, impactful, and enjoyable.

Role Overview

We are seeking a highly skilled Digital Onboarding Solutions Specialist to join our team. The successful candidate will be responsible for leading the migration of schools' MIS data to Compass. They will drive process improvements, ensure efficient onboarding, and provide an excellent experience for our customers.

Key Responsibilities
  • Team leadership and management, focusing on effective delivery, a positive culture, and high engagement
  • Drive a culture of exceptional service and high-quality work
  • Proactively implement improvement initiatives aligned with business objectives, such as increasing onboarding rates and NPS scores
  • Ensure the Onboarding Team's capacity to migrate schools in the pipeline, coordinating closely with the Business Development Team
  • Stay updated on changes to data retention policies and market trends regarding migration techniques and offerings
  • Collaborate with the Product team to improve onboarding processes and increase efficiency
  • Maintain a thorough understanding of the Compass MIS and its applications
  • Develop relationships with schools, addressing their needs, and alleviating concerns through virtual or in-person meetings
  • Oversight of hardware provisioning and delivery according to school dates
  • Provide an outstanding onboarding experience for all schools
Requirements

The ideal candidate will have prior experience in team management, handling multiple projects with varying timelines. Previous involvement in MIS data migration and working with schools is highly desirable.

About You

This position is suitable for a purpose-driven leader with the ability to coach and inspire others. You should possess:

A passion for putting customers firstExperience maintaining tight project timelines and meeting deadlinesA proactive nature with creative and technical thinkingStrong organisational skills, time management, and attention to detailExcellent written and verbal communication, interpersonal skills, and emotional intelligenceConfidence in identifying potential customer engagement concernsWhat We Offer

We value collaboration, innovation, and growth. As a member of our team, you can expect:

A dynamic, fast-paced environment where you can shape the future of educationA flexible working culture that promotes work-life balanceOpportunities for learning and development to enhance your skills and career

We are committed to creating an inclusive environment for all employees. Prior to commencement, we require verification of unrestricted work rights in the UK. Salary Range: £40,000 - £45,000

  • Fintech Solutions Specialist

    1 day ago

    London, Greater London, United Kingdom RedCat Digital Full time

    About the RoleWe are looking for a Fintech Solutions Specialist to join our B2C team at RedCat Digital. As a Fintech Solutions Specialist, you will work closely with stakeholders to understand their needs and develop innovative solutions.You will be responsible for:Overseeing the roadmap for onboarding;Shipping products that deliver value in a tangible way...

  • Digital Onboarding Specialist

    4 weeks ago

    London, Greater London, United Kingdom Optimizely Full time

    About the RoleWe are seeking a highly skilled Digital Onboarding Specialist to join our team at Optimizely. As a key member of our Onboarding team, you will be responsible for ensuring the successful execution of our product onboarding strategy, accelerating customer adoption of our products and solutions.Key ResponsibilitiesImplement and ensure a 'white...

  • Digital Risk Specialist

    6 days ago

    London, Greater London, United Kingdom LexisNexis Risk Solutions UK Ltd. Company Full time

    About the RoleLexisNexis Risk Solutions UK Ltd. Company seeks a highly skilled Digital Risk Specialist to support and deliver exceptional customer experiences for new and existing customers of our RiskNarrative Digital Onboarding & Financial Crime platform.We are looking for an expert who can leverage their product and industry knowledge to ensure timely...

  • Senior Onboarding Professional

    1 day ago

    London, Greater London, United Kingdom RedCat Digital Full time

    Role SummaryWe are seeking a Senior Onboarding Professional to join our team at RedCat Digital. As a Senior Onboarding Professional, you will be responsible for overseeing the onboarding process and developing strategies to improve customer engagement.You will work closely with stakeholders to understand their needs and develop innovative solutions. The...

  • Digital Onboarding Specialist

    4 weeks ago

    London, Greater London, United Kingdom Optimizely Full time

    About the RoleAt Optimizely, we're on a mission to help businesses unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack...

  • Digital Onboarding Specialist

    4 weeks ago

    London, Greater London, United Kingdom Optimizely Full time

    At Optimizely, we're on a mission to help businesses unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with...

  • Digital Transformation Specialist

    1 day ago

    London, Greater London, United Kingdom Aimpoint Digital Full time

    We're seeking Digital Transformation Specialists to join our team at Aimpoint Digital. This role involves working with data scientists, analytics consultants, and data engineers to deliver data and analytic advisory and solutions.This is a full-time 12-month position with the opportunity for permanent employment upon successful completion of the program. The...

  • Senior Business Consultant

    3 weeks ago

    London, Greater London, United Kingdom LexisNexis Risk Solutions UK Ltd. Company Full time

    About the RoleAt LexisNexis Risk Solutions UK Ltd., we are seeking a highly skilled Senior Business Consultant - Digital Onboarding to support and deliver the onboarding and ongoing customer management of new and existing customers of our RiskNarrative Digital Onboarding & Financial Crime platform.Using your expertise in RiskNarrative's product suite, you...

  • Digital Asset Onboarding Specialist

    1 day ago

    London, Greater London, United Kingdom Copper Full time

    About CopperCopper is a pioneering digital asset technology company dedicated to empowering institutional investors to safely acquire, trade, and store crypto assets. Our cutting-edge solutions are designed to reduce counterparty risk and bring greater capital and operational efficiency to digital asset markets.At the heart of our offering is Multi-Party...

  • Digital Healthcare Solutions Specialist

    1 day ago

    London, Greater London, United Kingdom Digital Health Full time

    **About Us**Digital Health is the market leader for research, events, and news within the digital health community. Specialising in NHS IT, we continue to deliver focused thought and insight into a complex and changing market.We offer a hybrid working structure, allowing you to balance work from home with time spent in our London office.As a Business...

  • Digital Marketing Solutions Lead

    1 day ago

    London, Greater London, United Kingdom Digital Waffle Full time

    Digital Waffle is an award-winning marketing agency offering comprehensive digital services. We partner with dynamic brands worldwide to provide cohesive marketing strategies.We are currently seeking a highly skilled Account Consultancy Executive to join our team.The successful candidate will have a strong background in account management, with a proven...

  • Onboarding Solutions Specialist

    2 weeks ago

    London, Greater London, United Kingdom AutogenAI Full time

    About the Role:At AutogenAI, we're seeking a skilled Onboarding Specialist to join our team. As the first point of contact for new customers, you'll ensure a seamless and positive experience as they implement our platform. Your focus will be on managing the onboarding journey, driving user engagement and adoption, delivering effective training, and ensuring...

  • Digital Solutions Expert

    1 month ago

    London, Greater London, United Kingdom RedCat Solutions Ltd Full time

    At RedCat Solutions Ltd, we are seeking a highly motivated individual to join our Platform Solutions team as a Digital Solutions Expert. This role involves driving the adoption and expansion of our DSP technology across all MSA customers by providing valued services and flawless execution.Key responsibilities include:Leading the DSP Customer Training &...

  • Strategic Onboarding Solutions Specialist

    4 weeks ago

    London, Greater London, United Kingdom Neuberger Berman Full time

    Company Overview:Neuberger Berman is a leading investment management firm that takes a long-term approach to investing. The company has a strong presence in the global markets and is committed to providing innovative investment solutions to its clients.Salary:The estimated salary for this position is $120,000 - $150,000 per year, depending on experience and...

  • Digital Solutions Specialist

    1 day ago

    London, Greater London, United Kingdom Endeavour Recruitment Solutions Full time

    At Endeavour Recruitment Solutions, we have an exciting opportunity for a skilled Digital Solutions Specialist to lead the implementation phase of a large BES 12 MDM project in Central London.The ideal candidate will have experience with Android for Work, Samsung Knox, and Dynamics, advising on pros and cons of these technologies.Estimated salary: £50-£70...

  • Digital Solutions Strategist

    2 weeks ago

    London, Greater London, United Kingdom SimilarWeb Full time

    We're seeking a Digital Solutions Strategist to join our team and work closely with top Enterprise clients. Our ideal candidate will have a background in digital marketing, data, and customer success, with a passion for helping clients succeed in the digital world.The Digital Solutions Strategist will be responsible for identifying client pain points,...

  • Digital Assets Onboarding Specialist

    4 weeks ago

    London, Greater London, United Kingdom G-20 Group Full time

    About G-20 GroupG-20 Group is a leading Swiss liquidity provider with a focus on investments in the field of digital assets.Job SummaryWe are seeking a highly skilled Digital Assets Onboarding Specialist to support our compliance and operations functions. The successful candidate will be responsible for preparing and reviewing legal documents, facilitating...

  • Digital Marketing Solutions Strategist

    1 day ago

    London, Greater London, United Kingdom Epsilon Full time

    At Epsilon, we're shaping the future of digital marketing.We're seeking a highly motivated Sales Enablement Specialist to join our team and drive business revenue across all products. With a wide remit covering product demonstrations, managing complex client onboardings, and improving commercial functions, this role will play a key part in shaping our...

  • Digital Assets Onboarding Specialist

    4 weeks ago

    London, Greater London, United Kingdom G-20 Group Full time

    About G-20 GroupG-20 Group is a leading Swiss liquidity provider, founded in 2010, with a focus on investments in the field of digital assets.Job SummaryWe are seeking a highly skilled Digital Assets Onboarding Specialist to support our compliance and operations functions. The ideal candidate will have experience in dealing with legal matters and...

  • Digital Health Solutions Sales Executive

    5 days ago

    London, Greater London, United Kingdom Digital Health Full time

    Unlock New Business Opportunities in Digital HealthcareWe are the market leader for research, events, and news within the digital health community, specialising in NHS IT. Our hybrid working structure offers a perfect blend of flexibility and collaboration.This role involves focussing on new business and account management of long-term clients in an...