Technical Customer Support Specialist

4 days ago

Peterborough, Peterborough, United Kingdom Innova Solutions International Full time
Job Overview

Innova Solutions International is seeking a highly skilled Technical Customer Support Representative to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:

  • Identify, analyze, and resolve customer needs and problems in a timely and efficient manner
  • Develop and maintain strong relationships with customers to ensure their loyalty and satisfaction
  • Provide technical guidance and support to customers on our products and services
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Stay up-to-date with industry trends and developments to provide expert advice to customers

Requirements:

  • University degree or equivalent experience in a related field
  • 6 Sigma experience and project participation
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Commercial experience and knowledge of diesel engines

What We Offer:

  • Opportunity to work with a leading company in the manufacturing sector
  • Competitive salary and benefits package
  • Professional development opportunities
  • Collaborative and dynamic work environment

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