Service Delivery Excellence Manager

2 days ago


Ashford, Kent, United Kingdom Peridot Partners Full time
CXK, a trusted charity in the South of England, is seeking a seasoned Service Delivery Excellence Manager to oversee the delivery of high-quality services to young people and adults across its diverse portfolio of contracts. Reporting directly to the Chief Executive, this role requires a focus on performance and quality, ensuring that every service meets high standards of accountability and tangible impact.

The ideal candidate will have a strong background in operational management, particularly in services for youth, adults or vulnerable groups. They will bring expertise in government contracts and performance-driven programmes, as well as excellent skills in staff leadership, stakeholder engagement, relationship-building, and collaborative working. The estimated salary for this position is £60,000 - £75,000 per annum, depending on experience. Benefits include a cycle to work scheme, interest-free season ticket loans, and access to AXA Be Supported – Employee Assistance Programme.

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