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Customer Service Coordinator

1 month ago

Redditch, Worcestershire, United Kingdom Pertemps Bond Full time
Customer Service Coordinator

We are seeking a highly motivated and customer-focused Customer Service Coordinator to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Provide timely and effective customer service and support
  • Respond to customer inquiries and resolve issues in a professional and courteous manner
  • Work closely with our project managers to ensure seamless delivery of our services
  • Meet and exceed customer satisfaction targets
  • Log and track customer interactions and issues in our CRM system

Requirements:

  • Excellent communication and interpersonal skills
  • Proven customer service experience
  • Ability to work in a fast-paced environment and meet deadlines
  • Proficiency in Microsoft Office and CRM systems

What We Offer:

  • A competitive salary and bonus structure
  • Opportunities for career growth and development
  • A dynamic and supportive work environment