Customer Service Coordinator

2 weeks ago


Redditch, Worcestershire, United Kingdom Arcus Solutions Full time

At Arcus Solutions, we are seeking a Customer Service Coordinator to join our team. This role is perfect for individuals who have experience in customer service and enjoy being the first point of contact for customers.

As a Customer Service Coordinator, you will be responsible for providing exceptional customer service, resolving customer complaints, and escalating complex issues to senior team members.

You will have a confident phone manner, be assertive when required, and have a great ability to learn and retain information as speed.

This is a fantastic opportunity for career progression, with the option to complete an apprenticeship.

The successful candidate will have a 'can-do' attitude, be flexible, and have great listening and problem-solving skills.

Benefits include a salary of up to £27,846 per annum, plus night shift allowance, 25 days annual leave, and a group personal pension scheme.



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