Patient Satisfaction and Experience Manager

1 day ago


Lichfield, Staffordshire, United Kingdom NHS Full time
Career Opportunity

We have an exciting opportunity for a dedicated Healthcare Assistant Lead to join our Primary Care team at HMP Swinfen Hall, driving patient satisfaction and engagement initiatives.

This role offers a competitive salary up to £28,000 per annum, plus comprehensive induction, training, and career development opportunities.

Responsibilities
  • Promote patient-centered services and engage with patients to improve satisfaction.
  • Contribute to planning and delivering projects that meet patient needs and priorities.

Benefits include flexible working arrangements, support for professional development, and access to a 24/7 employee assistance helpline.


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