Service Strategy Development Manager

3 weeks ago


Towcester, Northamptonshire, United Kingdom WALLACE HIND SELECTION LIMITED Full time

We are seeking a Service Strategy Development Manager to join our team at WALLACE HIND SELECTION LIMITED. As a senior member of our operations team, you will be responsible for developing and implementing a robust service plan, ensuring timely technical support to our customers, distributors, and service partners.

Your primary objective will be to maintain our high standards of customer satisfaction, while minimizing product quality issues. To achieve this, you will need to develop effective strategies for troubleshooting, off-site technical support, and managing our day-to-day operations.

This role requires a strong technical background in the engineering industry, preferably with experience in commercial refrigeration. Excellent communication and organizational skills are essential, as well as the ability to work effectively within a team.

We offer a competitive salary package of £40,000 - £46,000 per annum, plus benefits such as 20 days annual leave, extra holiday with service, annual salary reviews, bonus based on company profit, and regular company incentives.

This role is based in Towcester, Northamptonshire, and is commutable from surrounding areas.



  • Towcester, Northamptonshire, United Kingdom WALLACE HIND SELECTION LIMITED Full time

    Job Description WALLACE HIND SELECTION LIMITED is looking for an experienced Service Manager to join its team. In this role, you will be responsible for developing and implementing a comprehensive service plan to meet business objectives. You will also manage day-to-day operations, provide a superior level of customer service, and collaborate with the sales...


  • Towcester, Northamptonshire, United Kingdom WALLACE HIND SELECTION LIMITED Full time

    Job SummaryWe are looking for a skilled Service Manager to join our team, responsible for delivering exceptional after sales support to our customers, distributors, and service partners. The successful candidate will develop, implement, and manage our after sales strategy, systems, and day-to-day operations.Role and ResponsibilitiesThe successful candidate...


  • Towcester, Northamptonshire, United Kingdom WALLACE HIND SELECTION LIMITED Full time

    About the RoleThis is an exciting opportunity for an experienced Service Delivery Manager to join our team at WALLACE HIND SELECTION LIMITED. You will be responsible for developing, implementing and managing our after sales strategy, systems and day-to-day operations.We are looking for someone with excellent communication and interpersonal skills who can...


  • Towcester, Northamptonshire, United Kingdom WALLACE HIND SELECTION LIMITED Full time

    Job OverviewWALLACE HIND SELECTION LIMITED is seeking a skilled Technical Service Manager to join their team. As a key member of the organization, you will be responsible for developing and implementing an after-sales strategy that meets the company's high standards.The successful candidate will have a strong technical background in engineering, preferably...


  • Towcester, Northamptonshire, United Kingdom WALLACE HIND SELECTION LIMITED Full time

    Job OverviewThe successful candidate will be responsible for developing and implementing an effective after-sales strategy, systems, and day-to-day operations. This will involve providing superior levels of support to customers, distributors, and service partners, ensuring timely technical assistance before, during, and after product deliveries and...


  • Towcester, Northamptonshire, United Kingdom Silverstone Circuits Full time

    We are seeking a highly motivated and experienced Trackside Guest Services Manager to join our team at Silverstone Circuits. As a key member of our guest services team, you will be responsible for ensuring that every aspect of the guest experience is delivered to the highest standard, from arrival to departure.You will work closely with our events team to...


  • Towcester, Northamptonshire, United Kingdom WALLACE HIND SELECTION LIMITED Full time

    At Wallace Hind Selection Limited, we are seeking an experienced Service / Operations Manager to develop and implement our after sales strategy, systems, and day-to-day operations. Our customers are predominantly small businesses that rely heavily on our commercial refrigeration products, making a robust service plan essential.Estimated Salary: £42,000 -...


  • Towcester, Northamptonshire, United Kingdom Wallace Hind Selection LTD Full time

    As a Sales Administrator at Wallace Hind Selection LTD, you will be responsible for delivering exceptional customer service and support to our customers in Daventry. With a strong focus on building and maintaining strong relationships, you will work closely with our business development team to drive sales and revenue.">Provide regular feedback on customer...


  • Towcester, Northamptonshire, United Kingdom WALLACE HIND SELECTION LIMITED Full time

    Job Title: Customer Service and Data ManagerLocation: Daventry, NorthamptonshireJob DescriptionAs our Sales Administrator, you will be responsible for managing customer relationships, resolving issues and complaints efficiently, and contributing to the development and implementation of customer service strategies.">Providing regular feedback on customer...


  • Towcester, Northamptonshire, United Kingdom WALLACE HIND SELECTION LIMITED Full time

    SynopsisWe are seeking an experienced Service Manager to join our team, responsible for delivering exceptional after sales support to our customers, distributors, and service partners. The successful candidate will develop, implement, and manage our after sales strategy, systems, and day-to-day operations.Competitive Salary and PackageThe salary for this...


  • Towcester, Northamptonshire, United Kingdom WALLACE HIND SELECTION LIMITED Full time

    Operations Manager Job Description">We are seeking an experienced Operations Manager to join our team in Towcester, Northamptonshire. As an Operations Manager, you will be responsible for developing, implementing, and managing our after-sales strategy, systems, and day-to-day operations.">Key Responsibilities">The successful candidate will provide timely...


  • Towcester, Northamptonshire, United Kingdom WALLACE HIND SELECTION LIMITED Full time

    Company OverviewWALLACE HIND SELECTION LIMITED has been a leading provider of high-end commercial refrigeration solutions and after-care services within the food and drink industry since 2008. Our mission is to deliver sustainable, high-quality products while offering superior levels of product knowledge, delivery, and after-sales service.SalaryThe estimated...


  • Towcester, Northamptonshire, United Kingdom Wallace Hind Selection LTD Full time

    Job Title: Technical Service DirectorThe Wallace Hind Selection LTD is seeking an experienced Service Manager to develop, implement and manage our after sales strategy, systems and day-to-day operations. Our customers are primarily small businesses where our commercial refrigeration products are business critical, therefore a robust service plan, structure...


  • Towcester, Northamptonshire, United Kingdom Sharmans Agricultural Ltd Full time

    Are you a motivated and results-driven individual looking for a challenging role as an Area Sales Manager at Sharmans Agricultural Ltd?We are seeking an experienced sales professional who can represent our Dealership in the sale of machinery to customers in a defined sales area.Responsibilities:Conduct new equipment field demonstrations.Build strong and...


  • Towcester, Northamptonshire, United Kingdom Aspire Personnel Ltd Full time

    About Aspire Personnel LtdWe are a well-established accountancy firm based in Towcester, providing top-notch accounting and taxation services to owner-managed businesses and other organisations since 2009. Our team is dedicated to delivering exceptional results and building strong relationships with our clients.Job OverviewWe are seeking a highly skilled...


  • Towcester, Northamptonshire, United Kingdom WALLACE HIND SELECTION LIMITED Full time

    About UsWALLACE HIND SELECTION LIMITED has been providing high-end commercial refrigeration solutions and after-care services within the Food and Drink industry since 2008. Our mission is to develop and sell a sustainable range of high-quality, reliable, and durable products while providing exceptional levels of product knowledge, delivery, and after-sales...


  • Towcester, Northamptonshire, United Kingdom Cambian East Full time

    We are looking for a highly skilled Residential Services Manager to join our team at Cambian East. In this role, you will oversee the daily operations of our residential facility, ensuring that we provide exceptional care and support to our young residents.About the Role:Leading a team of care staff to deliver high-quality care and servicesCollaborating with...


  • Towcester, Northamptonshire, United Kingdom Addington Ball Recruitment Ltd Full time £65,000

    Senior Financial Services ManagerWe are working with a specialist finance and accounting recruitment consultancy that provides high-quality services in the Midlands and Northern Home counties.The estimated salary for this Senior Financial Services Manager role is £65,000 - £90,000 per annum.About the JobThis role will involve leading audits, managing and...


  • Towcester, Northamptonshire, United Kingdom WALLACE HIND SELECTION LIMITED Full time

    Job Title: Sales AdministratorAbout Us: At Wallace Hind Selection Limited, we pride ourselves on innovation and quality. As a leading manufacturer with a worldwide reach, our company is dedicated to delivering exceptional service and support to customers in a friendly and vibrant environment.Estimated Salary: Up to £30,000 per annumBenefits:Excellent...


  • Towcester, Northamptonshire, United Kingdom WALLACE HIND SELECTION LIMITED Full time

    Job ProfileWallace Hind Selection Limited seeks an experienced Commercial Refrigeration Operations Lead to drive business growth through exceptional customer service and support. This is a challenging yet rewarding role that offers opportunities for career development and professional growth.About the Role:This position involves overseeing the company's...