Sales and Customer Service Coordinator
22 hours ago
Job Title: Sales Administrator
About Us: At Wallace Hind Selection Limited, we pride ourselves on innovation and quality. As a leading manufacturer with a worldwide reach, our company is dedicated to delivering exceptional service and support to customers in a friendly and vibrant environment.
Estimated Salary: Up to £30,000 per annum
Benefits:
- Excellent pension scheme
- Incentive half-day off
- Extra holiday for Birthday
Location: Daventry, Northamptonshire
Commutable Locations: Northampton, Coventry, Brackley, Rugby, Towcester
Job Overview:
The successful candidate will be responsible for working closely with the business development team to ensure a seamless customer journey and contribute to overall business growth. This will involve maintaining accurate customer records and data, providing regular feedback on customer trends and preferences, and managing incoming customer inquiries via phone, email, and other communication channels.
Main Responsibilities:
- Providing accurate and timely information regarding our products and services
- Resolving customer issues and complaints efficiently and effectively
- Building and maintaining strong customer relationships
- Contributing to the development and implementation of customer service strategies
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