Customer Service Ambassador
3 weeks ago
Are you looking for a rewarding career in the hospitality industry? As a Customer Service Ambassador at Wilson Recruitment, you will be working in an award-winning 3AA Rosette restaurant located in a prestigious stately home in Northamptonshire.
About the RoleWe are seeking experienced waiters/waitresses to join our front-of-house team. This role offers the opportunity to be part of a dynamic team delivering an unparalleled dining experience.
Key Responsibilities- Customer Service Excellence: Provide exceptional and professional customer service to ensure every guest enjoys a memorable dining experience.
- Team Collaboration: Assist the Restaurant Manager and colleagues in ensuring smooth operations during service, with a focus on delivering a high level of personal attention to each guest.
- Product Knowledge: Gain in-depth knowledge of the menu, wine, and beverages to confidently answer guest inquiries and make informed recommendations.
- Up-selling: Use your knowledge of the menu and guest preferences to suggest and recommend additional options to enhance the dining experience.
Salary: £12.00 - £13.50 per hour
Benefits: Must have own transport due to remote location
Requirements- Experience as a waiter/waitress in a high-end restaurant environment
- Excellent communication and interpersonal skills
- Ability to work well under pressure in a fast-paced environment
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