Customer Service Ambassador

3 weeks ago


Towcester, Northamptonshire, United Kingdom Wilson Recruitment Full time

Are you looking for a rewarding career in the hospitality industry? As a Customer Service Ambassador at Wilson Recruitment, you will be working in an award-winning 3AA Rosette restaurant located in a prestigious stately home in Northamptonshire.

About the Role

We are seeking experienced waiters/waitresses to join our front-of-house team. This role offers the opportunity to be part of a dynamic team delivering an unparalleled dining experience.

Key Responsibilities
  • Customer Service Excellence: Provide exceptional and professional customer service to ensure every guest enjoys a memorable dining experience.
  • Team Collaboration: Assist the Restaurant Manager and colleagues in ensuring smooth operations during service, with a focus on delivering a high level of personal attention to each guest.
  • Product Knowledge: Gain in-depth knowledge of the menu, wine, and beverages to confidently answer guest inquiries and make informed recommendations.
  • Up-selling: Use your knowledge of the menu and guest preferences to suggest and recommend additional options to enhance the dining experience.

Salary: £12.00 - £13.50 per hour

Benefits: Must have own transport due to remote location

Requirements
  • Experience as a waiter/waitress in a high-end restaurant environment
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure in a fast-paced environment


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