Customer Service and Data Manager
22 hours ago
Job Title: Customer Service and Data Manager
Location: Daventry, Northamptonshire
Job DescriptionAs our Sales Administrator, you will be responsible for managing customer relationships, resolving issues and complaints efficiently, and contributing to the development and implementation of customer service strategies.
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- Providing regular feedback on customer trends and preferences
- Maintaining accurate customer records and data
- Managing incoming customer inquiries via phone, email, and other communication channels
We are a leading manufacturer of ultraviolet lamps and accessories with a global reach. Our products and services help customers worldwide achieve their goals.
Salary and BenefitsThe salary for this role is up to £30,000 per annum, including excellent benefits such as a pension scheme, incentive half-day off, and extra holiday for birthday.
Required Skills and QualificationsTo be successful in this role, you will need to be highly organised, with excellent communication skills and the ability to build rapport and trust with customers.
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