Customer Service Collections Specialist
3 days ago
We are seeking an experienced Customer Service Collections Specialist to join our team at Together. As a key member of our collections team, you will be responsible for providing high-quality support to our customers who are experiencing financial difficulties.
As a Customer Service Collections Specialist, you will:
- Deal with inbound and outbound telephone calls from customers relating to early and/or late-stage arrears on regulated and unregulated accounts.
- Listen, question, and understand the root cause of a customer's financial situation and work with the customer to find their needs.
- Identify and attempt to resolve potential customer complaints.
- Understand the needs of vulnerable customers and arrange the appropriate type of support, including signposting to organisations who can help.
The ideal candidate will have excellent communication skills, be able to empathize with customers in difficult circumstances, and have a strong understanding of financial regulations.
We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, plus benefits including 26 days holiday, buy & sell holidays, discretionary annual bonus, life assurance, critical illness cover, health cash plan, private medical insurance, free access to company holiday homes, travel season ticket loans, ride to work scheme, free local gym access, and local bar/restaurant discounts.
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Collections Customer Service Specialist
3 weeks ago
Cheadle Hulme, Stockport, United Kingdom Together Full timeJob OverviewWe are seeking a skilled Financial Support Advisor to join our Collections team at Together, a specialist lender based in South Manchester. As a Financial Support Advisor, you will play a vital role in providing high-quality support to customers who are experiencing financial difficulties or vulnerabilities.Job DescriptionYour primary...
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Customer Service Specialist
1 week ago
Cheadle Hulme, Stockport, United Kingdom Together Full timeWe are seeking a highly skilled and empathetic professional to join our team at Together as a Customer Service Specialist - Collections.About the RoleThis is an exciting opportunity to work in a dynamic environment where you will be responsible for providing exceptional support to customers experiencing financial difficulties.Your primary goal will be to...
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Customer Support Specialist
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Cheadle Hulme, Stockport, United Kingdom Together Full timeRole OverviewWe are seeking an exceptional Customer Support Specialist to join our Operations Collection Team, focusing on regulated and unregulated customers. As a key member of our team, you will work closely with customers to understand their financial situations and provide tailored support to help them achieve sustainable solutions.This is an excellent...
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Debt Collection Professional
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Customer Service Support Specialist
4 weeks ago
Cheadle Hulme, Stockport, United Kingdom Together Full timeJob OverviewWe are seeking a skilled Collections Representative to join our team at Together. As a key member of our customer service team, you will play a vital role in delivering exceptional support to customers experiencing financial difficulties.
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Collections and Support Specialist
3 weeks ago
Cheadle Hulme, Stockport, United Kingdom Together Full timeAbout the RoleThis Customer Experience Executive position involves working as part of our Operations Collection Team. As a key member of this team, you will provide exceptional customer service and resolve issues efficiently.Key ResponsibilitiesDeal with inbound calls from customers regarding early and/or late-stage arrears on regulated and unregulated...
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Customer Support Specialist
3 weeks ago
Cheadle Hulme, Stockport, United Kingdom Together Full timeJob OverviewWe're seeking a highly skilled Customer Support Specialist to join our Operations Collection Team at Together. As a key member of our team, you will be responsible for providing exceptional customer service via telephone calls, resolving financial difficulties, and offering sustainable support.Key Responsibilities:Deal with inbound and outbound...
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Debt Collection Professional
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Cheadle Hulme, Stockport, United Kingdom We Are Footprint Full timeWe Are Footprint is recruiting a Debt Collection Professional to join our team. The salary for this position is up to £28,000 per annum (or pro rata equivalent). As a Debt Collection Professional, you will be responsible for managing a portfolio of customers and suppliers, ensuring timely collection of accounts.Main Responsibilities:Managing a portfolio of...
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Customer Service Specialist
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Cheadle Hulme, Stockport, United Kingdom TOGETHER FINANCIAL SERVICES LIMITED Full timeCompany OverviewWe are a specialist lender offering a range of mortgage and secured loan products to individuals and businesses. Our mission is to provide high-quality support to our customers, helping them to overcome financial difficulties and achieve their goals.
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Cash Collection Professional
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Customer Service Professional
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Customer Service Representative
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Cheadle Hulme, Stockport, United Kingdom SRG Full timeOverviewSRG is a leading company in the motor finance industry, dedicated to providing exceptional services to our customers. As a Customer Service Representative - Complaints Resolutions Specialist, you will play a vital role in ensuring timely and accurate administration of complaints received by our company.
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Collections Specialist
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Customer Service Professional
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Community Engagement Specialist
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Telecoms Collection Team Member
2 weeks ago
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Customer Acquisition Specialist
1 week ago
Cheadle Hulme, Stockport, United Kingdom Together Financial Services Limited Full timeJob Title: Customer Acquisition SpecialistAbout the Job:We are seeking a highly skilled and experienced Customer Acquisition Specialist to join our team as a Telesales Executive. As a key member of our sales department, you will be responsible for developing and executing sales strategies to achieve targets and driving business growth.Responsibilities:*...
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Credit Management Specialist
1 day ago
Cheadle Hulme, Stockport, United Kingdom We Are Footprint Full timeJob Title: Credit Management SpecialistWe Are Footprint is seeking a highly skilled Credit Management Specialist to join our team in South Manchester. This role offers a competitive salary up to £28,000 (or pro rata equivalent) and the opportunity to work in a dynamic environment with a positive 'can-do' attitude.The ideal candidate for this position has a...
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Cash Management Specialist
3 weeks ago
Cheadle Hulme, Stockport, United Kingdom We Are Footprint Full timeWe Are Footprint is seeking a Cash Management Specialist to manage a portfolio of customers and suppliers ensuring timely collection of accounts. This role offers a competitive salary up to £28,000 (or pro rata equivalent). The ideal candidate will have excellent problem-solving abilities and initiative.Key Responsibilities:Manage a portfolio of customers...
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Customer Experience Specialist
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