Credit Management Specialist
3 weeks ago
We Are Footprint is seeking a highly skilled Credit Management Specialist to join our team in South Manchester. This role offers a competitive salary up to £28,000 (or pro rata equivalent) and the opportunity to work in a dynamic environment with a positive 'can-do' attitude.
The ideal candidate for this position has a proven track record in credit control and collecting outstanding debt. Excellent customer service skills and telephone manner are crucial in maintaining positive relationships with clients. Proficiency in Sage and Excel is required for this role, along with strong problem-solving abilities.
Key Responsibilities:
- Manage a portfolio of customers and suppliers ensuring timely collection of accounts.
- Work collaboratively with the team and provide backup support when necessary.
- Contact customers via telephone to discuss outstanding debt.
- Send appropriate reminder letters and demands in line with company policies.
- Record all actions taken on an account using the debt management system.
- Attend calls or meetings with the management team to resolve overdue accounts.
- Identify potential problem accounts and recommend actions.
- Reconcile accounts to ensure accurate statements and up-to-date records.
What We Offer:
We prioritize mental and physical well-being across our entire workforce. We offer full training, a generous holiday allowance, a company pension, and a health care scheme. We are an equal opportunities employer.
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