Customer Experience Manager
1 month ago
END. is seeking a highly motivated and experienced Customer Experience Manager to join our Retail Team in Soho. As a key member of our team, you will be responsible for delivering exceptional customer service and driving sales performance.
Key Responsibilities:
- Assist the Store Manager in maintaining a high level of customer satisfaction and service quality.
- Lead the team in achieving sales targets and exceeding budget expectations.
- Develop and implement strategies to improve customer engagement and loyalty.
- Collaborate with the Store Manager to maintain a positive and productive store environment.
Requirements:
- Proven experience in customer-facing roles with a strong focus on service excellence.
- Excellent communication and leadership skills.
- Ability to work effectively in a fast-paced environment.
- Strong analytical and problem-solving skills.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional development and career growth.
- A dynamic and supportive work environment.
About END.
END. is a leading technology-led retailer that provides luxury and contemporary menswear to a global audience. We are passionate about delivering exceptional customer experiences and are committed to excellence in all aspects of our business.
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