Customer Experience Manager
3 weeks ago
Customer Experience Manager
Get Recruited Ltd is seeking a Customer Experience Manager to join their team. As a key member of the Customer Experience team, you will be responsible for managing project mobilisation, purchaser communications, completions, handovers, and home demonstrations, as well as snag and defect management.
The ideal candidate will have experience within a Customer Experience, Senior Customer Experience, Customer Relationship Manager, or a similar role. New Build Residential experience is required, and snag and defect management skills are essential.
Key responsibilities include:
- Manage project mobilisation, purchaser communications, completions, handovers, and home demonstrations, snags and defects, and contractor management throughout the defects liability period which includes reporting and administration.
- Working closely with purchasers or other agents providing the best level of customer experience.
- Build and maintain relationships with potential buyers, providing excellent customer service throughout the process.
- Manage one or more projects at a time.
- Lead weekly meetings to discuss defects and general performance.
Get Recruited Ltd offers a great culture and benefits package, and the salary is up to £55,000.
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Customer Experience Manager
4 weeks ago
London, Greater London, United Kingdom The Learning Experience #351 Full timeJob Title: Communications & Customer Experience ManagerWe are seeking a highly skilled Communications & Customer Experience Manager to join our team at The Learning Experience #351. This is an exciting opportunity to work in a fast-paced corporate environment and contribute to the success of our Property Management services line in London.About the Role:This...
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Customer Experience Manager
4 weeks ago
London, Greater London, United Kingdom The Learning Experience #351 Full timeJob Title: Communications & Customer Experience ManagerWe are seeking a highly skilled Communications & Customer Experience Manager to join our team at The Learning Experience #351. This is an exciting opportunity to work in a fast-paced corporate environment and contribute to the success of our Property Management services line in London.About the Role:This...
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Customer Experience Manager
4 weeks ago
London, Greater London, United Kingdom The Learning Experience #351 Full timeJob Title: Communications & Customer Experience ManagerWe are seeking a highly skilled Communications & Customer Experience Manager to join our team at The Learning Experience #351. This is an exciting opportunity to work in a fast-paced corporate environment and contribute to the success of our Property Management services line in London.About the Role:This...
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Customer Experience Manager
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London, Greater London, United Kingdom The Learning Experience #351 Full timeJob Title: Communications & Customer Experience ManagerWe are seeking a highly skilled Communications & Customer Experience Manager to join our team at The Learning Experience #351. This is an exciting opportunity to work in a fast-paced corporate environment and contribute to the success of our Property Management services line in London.About the Role:This...
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London, Greater London, United Kingdom 3Search Full time{"h1": "Customer Experience Manager", "p": "We are seeking a dynamic and motivated Customer Experience Manager to join our vibrant team at 3Search. As a key member of our team, you will play a crucial role in designing, implementing, and managing customer experience projects that drive satisfaction and retention. Your primary responsibility will be to...
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Customer Experience Manager
4 weeks ago
London, Greater London, United Kingdom 3Search Full time{"h1": "Customer Experience Manager", "p": "We are seeking a dynamic and motivated Customer Experience Manager to join our vibrant team at 3Search. As a key member of our team, you will play a crucial role in designing, implementing, and managing customer experience projects that drive satisfaction and retention. Your primary responsibility will be to...
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