Director of Client Service Management and Technology Solutions
2 weeks ago
We are seeking an experienced leader to join our team as a Director of Client Service Management and Technology Solutions. This role will oversee the management of client relationships, service delivery, and financial oversight for a global portfolio of clients.
The ideal candidate will have a strong background in managing high-performing teams, creating and delivering client presentations, and influencing stakeholders across diverse business environments.
Key Responsibilities:
- Develop and execute strategies to drive revenue growth and improve operational efficiency
- Lead a global team of Client Service Managers and Managed Onsite (MOS) professionals
- Collaborate with cross-functional teams to deliver exceptional customer experiences
- Maintain strong relationships with customers, vendors, and suppliers
Requirements:
- Minimum 8-10 years of management experience with well-honed leadership skills
- Proven track record of creating and delivering client presentations
- Experience working with various stakeholders, including sales, project management, and technical teams
- Ability to influence and gain credibility quickly across diverse business environments
- Commercially astute with a good understanding of AV service contracts or comparable IT commercial experience
Estimated Salary: £70,000 - £100,000 per annum
About Kinly:Kinly is a globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement, and productivity to enable a world where people can work together, from everywhere.
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