Director of Client Service Management and Technology Solutions

2 weeks ago


London, Greater London, United Kingdom Kinly Full time
Job Description:

We are seeking an experienced leader to join our team as a Director of Client Service Management and Technology Solutions. This role will oversee the management of client relationships, service delivery, and financial oversight for a global portfolio of clients.

The ideal candidate will have a strong background in managing high-performing teams, creating and delivering client presentations, and influencing stakeholders across diverse business environments.

Key Responsibilities:

  • Develop and execute strategies to drive revenue growth and improve operational efficiency
  • Lead a global team of Client Service Managers and Managed Onsite (MOS) professionals
  • Collaborate with cross-functional teams to deliver exceptional customer experiences
  • Maintain strong relationships with customers, vendors, and suppliers

Requirements:

  • Minimum 8-10 years of management experience with well-honed leadership skills
  • Proven track record of creating and delivering client presentations
  • Experience working with various stakeholders, including sales, project management, and technical teams
  • Ability to influence and gain credibility quickly across diverse business environments
  • Commercially astute with a good understanding of AV service contracts or comparable IT commercial experience

Estimated Salary: £70,000 - £100,000 per annum

About Kinly:

Kinly is a globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement, and productivity to enable a world where people can work together, from everywhere.



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