Director of Client Service Management and Technology Strategy

1 week ago


London, Greater London, United Kingdom Kinly Full time

Kinly, a globally trusted AV and UCC technology advisor, is seeking an experienced leader to drive maximum collaboration and engagement for world-class organisations.

As a Director of Client Service Management and Technology Strategy, you will be responsible for defining global strategies and executing them in collaboration with the GS management team.

The successful candidate will lead a team who are key point of contact for all GS customers – managing client relationships, reporting, continual service improvement, communication, and financial oversight.

The role requires commercially astute individuals with a good understanding of AV service contracts or comparable IT commercial experience.

You will oversee monthly and other regular service review meetings with customers, assist and take responsibility for building and maintaining client relationships, and take full responsibility for contract development, negotiation and compliance across portfolio.

We offer a competitive salary of £80,000 - £110,000 per annum, depending on experience, plus benefits including a performance-related bonus scheme, professional development opportunities, and a comprehensive health insurance package.

Our ideal candidate will have minimum of 8-10 years management experience, well-honed leadership skills, and excellent customer service skills.

Apply now to join Kinly's multi-award-winning team made up of industry-leading professionals.



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