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Global Client Solutions Director
4 weeks ago
**About the Role**
EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to industry leaders worldwide. Our commitment to customer satisfaction, service quality, and investment in our partners and employees sets us apart.
As a Client Director, you will play a pivotal role in identifying and facilitating the best outcomes for both EOS and our valued customers. Your responsibilities will include understanding customer needs, requirements, and budget constraints, making you the primary point of contact for all aspects of the customer's account.
**Key Responsibilities:**
- Manage and expand revenue within existing client accounts while actively pursuing new business opportunities with multinational corporations.
- Develop and nurture enduring client relationships as the primary point of contact for account management.
- Collaborate closely with the broader sales team to identify and capitalize on growth opportunities within your assigned territory.
- Skilfully negotiate contracts and secure agreements to optimize profitability.
- Cultivate trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors by understanding their unique challenges and providing tailored solutions.
- Ensure the timely and successful delivery of solutions that align with customer needs and objectives.
- Travel internationally to address client needs, achieve sales targets, report on activities, and monitor key account metrics while forecasting the sales pipeline.
- Develop and execute comprehensive opportunity and account plans to maximize customer engagement and drive business growth.
**Requirements:**
- Proven experience as a Client Director with demonstrated proficiency in client relationship management and achieving sales objectives.
- A minimum of 10 years of sales experience, specifically in roles related to integrating solutions, with a demonstrated ability to generate sales revenues ranging from £20 to £50 million.
- Familiarity with IT solutions and services, especially in areas like video, collaboration, networking, and managed services.
- Strong ability to effectively communicate, present, and influence stakeholders at all levels, including executives and C-level personnel.
- Proven experience in positioning and negotiating proposals within business IT and Procurement groups, with a knack for aligning customer needs with the organization's offerings.
- Exceptional presentation skills for both one-on-one and group settings.
- Proficiency in active listening and negotiation to comprehend customer requirements and successfully close deals.
- Solid experience with CRM software and an ability to effectively manage and maintain a sales pipeline.
- A dedicated work ethic is essential for achieving targets and managing client relationships effectively.