Current jobs related to Customer Experience Manager - Tonbridge, Kent - BT Group

  • Customer Experience Manager

    7 days ago

    Tonbridge, Kent, United Kingdom Brook Street UK Full time

    **Job Title:** Customer Experience ManagerWe are a progressive company that values its staff and rewards success and hard work. We are seeking a skilled customer-focused individual to join our team as a Customer Experience Manager.**Responsibilities and Duties:Providing exceptional customer service and supportResolving customer issues and concernsUpselling...

  • Customer Experience Manager

    1 month ago

    Tonbridge, Kent, United Kingdom Rock Full time

    About the RoleWe are seeking a highly skilled Customer Experience Manager to join our team at Rock. As a key member of our operations team, you will oversee the work of our qualified gas engineers and ensure high standards of work are maintained.Key Responsibilities:Supervise and coordinate the work of our gas engineers to meet performance targets.Develop...

  • Customer Experience Advocate

    2 weeks ago

    Tonbridge, Kent, United Kingdom Brook Street UK Careers Full time

    Digital Account Manager Opportunity:Brook Street UK Careers is seeking a highly skilled Digital Account Manager to join our team. As a key player, you will be responsible for delivering exceptional customer service, implementing digital products, and driving sales growth.Your Key Duties: Support customers with their Digital products, addressing queries and...

  • Customer Experience Advocate

    2 weeks ago

    Tonbridge, Kent, United Kingdom Brook Street UK Full time £28,000 - £30,000

    Salary: £28,000 - £30,000 per annum (plus potential for a quarterly performance-related bonus)We are looking for a talented Customer Experience Advocate to join our team. In this role, you will be responsible for providing exceptional customer experiences and driving business growth through digital innovation.Key Responsibilities:Providing technical...

  • Customer Experience Advocate

    4 days ago

    Tonbridge, Kent, United Kingdom Brook Street Full time

    Brook Street invites applications for a Customer Experience Advocate to join their team. This exciting opportunity offers a competitive salary of £28,000 - £30,000 per annum, with the potential for additional compensation through quarterly performance reviews.As a Customer Experience Advocate, you will work closely with clients to understand their...

  • Customer Experience Specialist

    2 weeks ago

    Tonbridge, Kent, United Kingdom Brook Street Full time

    About the PositionWe are seeking a highly skilled individual to join our team as a Customer Experience Specialist. This role requires a strong technical understanding and excellent communication skills.Key ResponsibilitiesAll aspects of support for customers regarding their Digital productsAssisting clients with resolving issues or concernsImplementing...

  • Customer Experience Support Coordinator

    2 weeks ago

    Tonbridge, Kent, United Kingdom Brook Street UK Full time £28,000 - £30,000

    Job Summary: As a Customer Experience Support Coordinator, you will play a vital role in ensuring exceptional customer service across all digital products. Your primary responsibility will be to assist clients with technical queries, resolve issues promptly, and deliver high-quality support. If you're a strong communicator with experience in technical...

  • Talent Acquisition and Customer Experience Expert

    1 month ago

    Tonbridge, Kent, United Kingdom Barker Munro Recruitment Ltd Full time

    Overview:Barker Munro Recruitment Ltd is a leading recruitment agency specialising in insurance claims management. We are seeking a talented Customer Service Advisor to join our team and contribute to our continued success.Job Description:Delivering exceptional customer service to clients via phone, email, or in-person.Assisting clients with their...

  • Administrative Support Officer

    2 weeks ago

    Tonbridge, Kent, United Kingdom The Learning Experience #398 Full time

    About the RoleWe are looking for an experienced Administrative Support Officer to join our Admissions & Communications team at The Learning Experience #398. As a key member of our team, you will provide high-level administrative support to the Deputy Head Admissions & Communications, ensuring the smooth operation of the office on a day-to-day basis.You will...

  • Customer Experience Coordinator

    3 weeks ago

    Tonbridge, Kent, United Kingdom Greggs plc Full time

    What We OfferWe offer a range of benefits to our employees, including:A colleague discount allowing you to enjoy up to 50% off your favourite Greggs productsFree hot drinks during breaksPaid breaks to recharge and relax10% share of profitsHoliday entitlement increasing with career growthColleague share plans to help invest and save for the futurePension...

  • Admissions and Communications Coordinator

    2 weeks ago

    Tonbridge, Kent, United Kingdom The Learning Experience #398 Full time

    Job DescriptionThe Learning Experience #398 is seeking a highly organized and skilled Administrative Support Officer to join our Admissions & Communications team. The successful candidate will provide administrative support, diary management, data analysis, and event planning assistance to the Deputy Head Admissions & Communications.This full-time position...

  • Admissions Coordinator

    2 weeks ago

    Tonbridge, Kent, United Kingdom The Learning Experience #398 Full time

    At The Learning Experience, we are seeking a skilled and organized individual to support our Admissions & Communications team as an Assistant to the Deputy Head.Job OverviewThis is a full-time position, requiring exceptional administrative support. Key responsibilities include:Providing diary management and event planning assistanceOffering data analysis and...

  • Support Assistant to Deputy Head

    1 week ago

    Tonbridge, Kent, United Kingdom The Learning Experience #398 Full time

    We are seeking an exceptional Support Assistant to Deputy Head to join our team at The Learning Experience #398. This is a full-time, all-year-round position with a competitive annual salary of £38,000 plus benefits package.In this role, you will provide administrative, diary management, data analysis, and event planning support to the Deputy Head...

  • Administrative Assistant to the Deputy Head of Communications

    4 days ago

    Tonbridge, Kent, United Kingdom The Learning Experience #398 Full time

    About the RoleAn Administrative Assistant is required to provide support to the Deputy Head of Communications at Tonbridge School. The successful candidate will have excellent verbal and written communication skills and experience of working in a similar environment.They will be responsible for providing administrative, diary management, data analysis, and...

  • Support Officer to Deputy Head of Admissions

    4 days ago

    Tonbridge, Kent, United Kingdom The Learning Experience #398 Full time

    Job SummaryWe are seeking a highly skilled Support Officer to join our Admissions team, supporting the Deputy Head of Admissions in their day-to-day operations.The successful candidate will have strong administrative skills, with advanced proficiency in Microsoft Excel and Power Bi. They will be responsible for diary management, data analysis, and event...

  • Admissions and Communications Coordinator

    3 weeks ago

    Tonbridge, Kent, United Kingdom The Learning Experience #398 Full time

    Job Title: Admissions and Communications CoordinatorWe are seeking a highly organized and detail-oriented individual to join our Admissions & Communications team at The Learning Experience #398.About the RoleIn this full-time position, you will provide critical administrative support to the Deputy Head, ensuring smooth day-to-day operations and delivering...

  • Executive Assistant to the Deputy Head

    3 weeks ago

    Tonbridge, Kent, United Kingdom The Learning Experience #398 Full time

    Job Title: Executive Assistant to the Deputy HeadThe Learning Experience #398 is seeking a highly skilled and experienced administrative professional to serve as Executive Assistant to the Deputy Head.About the RoleIn this full-time position, you will provide executive-level support, ensuring seamless day-to-day operations and delivering exceptional...

  • Talent Acquisition Specialist

    3 weeks ago

    Tonbridge, Kent, United Kingdom The Learning Experience #398 Full time

    Job Title: Talent Acquisition SpecialistThe Learning Experience #398 seeks a skilled administrative professional to support the Admissions & Communications team. This full-time position requires advanced proficiency in Microsoft Excel and Power Bi, as well as excellent communication skills.About the RoleAs an integral member of our team, you will be...

  • Deputy Head Assistant

    2 weeks ago

    Tonbridge, Kent, United Kingdom The Learning Experience #398 Full time

    ResponsibilitiesProvide administrative support to the Deputy Head Admissions & Communications, including diary management, data analysis, and event planning.Assist with the preparation of reports, presentations, and other materials as required.Develop and maintain databases and spreadsheets to track data and metrics.Support the implementation of projects and...

  • Deputy Head Admissions and Communications Assistant

    1 week ago

    Tonbridge, Kent, United Kingdom The Learning Experience #398 Full time

    About This RoleWe are seeking an experienced Administrative Support Officer to join our Admissions and Communications team. The successful candidate will provide high-quality administrative support to the Deputy Head Admissions and Communications, ensuring the smooth operation of the office on a day-to-day basis.This is a full-time, all-year-round position...

Customer Experience Manager

1 month ago

Tonbridge, Kent, United Kingdom BT Group Full time
Customer Experience Manager Position

Earn an estimated £55,000 - £70,000 per year in Tonbridge, UK. As a Customer Experience Manager at BT Group, you will be responsible for delivering exceptional customer experiences and driving sales in our retail stores.

About the Job Description:

  • Nurture a culture of high-performance that focuses on both fiscal and behavioural KPIs.
  • Create and manage a relaxed, welcoming, customer-focused environment.

Key Responsibilities:

  1. Identify and harness new retail opportunities to drive business growth and improve customer satisfaction.
  2. Lead a talented team to deliver exceptional customer experiences and achieve sales targets.
  3. Collaborate with regional managers to create long-term succession plans and ensure seamless store operations.

What We're Looking For:

  • A history of leading teams to strong commercial results.
  • Self-motivation and initiative to drive results and improve processes.
  • Established coaching and development skills to nurture a talented team.

Benefits:

  • 50% discount on personal EE mobile phone package.
  • 30% Friends and Family discount from day one (conditions apply).