Customer Experience Manager

3 weeks ago


Tonbridge, Kent, United Kingdom Brook Street UK Full time

**Job Title:** Customer Experience Manager

We are a progressive company that values its staff and rewards success and hard work. We are seeking a skilled customer-focused individual to join our team as a Customer Experience Manager.

**Responsibilities and Duties:

  • Providing exceptional customer service and support
  • Resolving customer issues and concerns
  • Upselling additional products and services
  • Creating how-to guides and videos

**Requirements:

  • Strong technical background or similar
  • Excellent communication skills
  • Analytical mind

**Package:

  • Competitive salary of approximately £28,000 - £30,000 per annum
  • Quarterly performance-related bonus
  • 21 days holiday + 4 well being days + 8 bank holidays
  • Free parking
  • Quarterly staff events with reward schemes


  • Tonbridge, Kent, United Kingdom Brook Street UK Careers Full time

    Digital Account Manager Opportunity:Brook Street UK Careers is seeking a highly skilled Digital Account Manager to join our team. As a key player, you will be responsible for delivering exceptional customer service, implementing digital products, and driving sales growth.Your Key Duties: Support customers with their Digital products, addressing queries and...


  • Tonbridge, Kent, United Kingdom Brook Street UK Full time £28,000 - £30,000

    Salary: £28,000 - £30,000 per annum (plus potential for a quarterly performance-related bonus)We are looking for a talented Customer Experience Advocate to join our team. In this role, you will be responsible for providing exceptional customer experiences and driving business growth through digital innovation.Key Responsibilities:Providing technical...


  • Tonbridge, Kent, United Kingdom Brook Street Full time

    Brook Street invites applications for a Customer Experience Advocate to join their team. This exciting opportunity offers a competitive salary of £28,000 - £30,000 per annum, with the potential for additional compensation through quarterly performance reviews.As a Customer Experience Advocate, you will work closely with clients to understand their...


  • Tonbridge, Kent, United Kingdom Brook Street Full time

    About the PositionWe are seeking a highly skilled individual to join our team as a Customer Experience Specialist. This role requires a strong technical understanding and excellent communication skills.Key ResponsibilitiesAll aspects of support for customers regarding their Digital productsAssisting clients with resolving issues or concernsImplementing...


  • Tonbridge, Kent, United Kingdom Brook Street UK Full time £28,000 - £30,000

    Job Summary: As a Customer Experience Support Coordinator, you will play a vital role in ensuring exceptional customer service across all digital products. Your primary responsibility will be to assist clients with technical queries, resolve issues promptly, and deliver high-quality support. If you're a strong communicator with experience in technical...


  • Tonbridge, Kent, United Kingdom Clarion Housing Full time

    Are you passionate about making a difference in people's lives? Do you have a strong interest in technology and customer service? If so, we have an exciting opportunity for you to join our team as a Digital Support Officer!We are looking for an individual who can provide expert guidance and support to our customers across various channels, ensuring that they...


  • Tonbridge, Kent, United Kingdom The Learning Experience #398 Full time

    About the RoleWe are looking for an experienced Administrative Support Officer to join our Admissions & Communications team at The Learning Experience #398. As a key member of our team, you will provide high-level administrative support to the Deputy Head Admissions & Communications, ensuring the smooth operation of the office on a day-to-day basis.You will...


  • Tonbridge, Kent, United Kingdom Greggs plc Full time

    What We OfferWe offer a range of benefits to our employees, including:A colleague discount allowing you to enjoy up to 50% off your favourite Greggs productsFree hot drinks during breaksPaid breaks to recharge and relax10% share of profitsHoliday entitlement increasing with career growthColleague share plans to help invest and save for the futurePension...


  • Tonbridge, Kent, United Kingdom The Learning Experience #398 Full time

    Job DescriptionThe Learning Experience #398 is seeking a highly organized and skilled Administrative Support Officer to join our Admissions & Communications team. The successful candidate will provide administrative support, diary management, data analysis, and event planning assistance to the Deputy Head Admissions & Communications.This full-time position...


  • Tonbridge, Kent, United Kingdom The Learning Experience #398 Full time

    At The Learning Experience, we are seeking a skilled and organized individual to support our Admissions & Communications team as an Assistant to the Deputy Head.Job OverviewThis is a full-time position, requiring exceptional administrative support. Key responsibilities include:Providing diary management and event planning assistanceOffering data analysis and...


  • Tonbridge, Kent, United Kingdom The Learning Experience #398 Full time

    We are seeking an exceptional Support Assistant to Deputy Head to join our team at The Learning Experience #398. This is a full-time, all-year-round position with a competitive annual salary of £38,000 plus benefits package.In this role, you will provide administrative, diary management, data analysis, and event planning support to the Deputy Head...


  • Tonbridge, Kent, United Kingdom The Learning Experience #398 Full time

    About the RoleAn Administrative Assistant is required to provide support to the Deputy Head of Communications at Tonbridge School. The successful candidate will have excellent verbal and written communication skills and experience of working in a similar environment.They will be responsible for providing administrative, diary management, data analysis, and...


  • Tonbridge, Kent, United Kingdom The Learning Experience #398 Full time

    Job SummaryWe are seeking a highly skilled Support Officer to join our Admissions team, supporting the Deputy Head of Admissions in their day-to-day operations.The successful candidate will have strong administrative skills, with advanced proficiency in Microsoft Excel and Power Bi. They will be responsible for diary management, data analysis, and event...


  • Tonbridge, Kent, United Kingdom The Learning Experience #398 Full time

    Job Title: Admissions and Communications CoordinatorWe are seeking a highly organized and detail-oriented individual to join our Admissions & Communications team at The Learning Experience #398.About the RoleIn this full-time position, you will provide critical administrative support to the Deputy Head, ensuring smooth day-to-day operations and delivering...


  • Tonbridge, Kent, United Kingdom NHS Full time

    About the Role:We are seeking a skilled and reliable individual to join our team as a Bank Kitchen Assistant. As a Bank Kitchen Assistant, you will play a vital role in providing exceptional dining experiences for our residents. Your attention to detail and ability to work well under pressure will be essential in maintaining high standards of food...

  • Deputy Head Assistant

    4 weeks ago


    Tonbridge, Kent, United Kingdom The Learning Experience #398 Full time

    ResponsibilitiesProvide administrative support to the Deputy Head Admissions & Communications, including diary management, data analysis, and event planning.Assist with the preparation of reports, presentations, and other materials as required.Develop and maintain databases and spreadsheets to track data and metrics.Support the implementation of projects and...


  • Tonbridge, Kent, United Kingdom Oakland Central Ltd Full time

    Job SummaryOakland Central Ltd is seeking a motivated and experienced Hospitality Assistant to join our team. As a key member of our staff, you will play a crucial role in delivering an exceptional customer experience for residents.About the JobThis is an exciting opportunity to work in a dynamic environment, where no two days are ever the same. You will be...


  • Tonbridge, Kent, United Kingdom The Learning Experience #398 Full time

    About This RoleWe are seeking an experienced Administrative Support Officer to join our Admissions and Communications team. The successful candidate will provide high-quality administrative support to the Deputy Head Admissions and Communications, ensuring the smooth operation of the office on a day-to-day basis.This is a full-time, all-year-round position...


  • Tonbridge, Kent, United Kingdom Pret A Manger Full time

    We are looking for experienced and skilled Baristas to join our team at Pret Stansted Airport. As a key member of our team, you will be responsible for delivering exceptional customer service and preparing high-quality drinks to our customers.Working ConditionsYou will be required to work in a fast-paced environment, often under pressure, and may be required...


  • Tonbridge, Kent, United Kingdom Oakland Central Ltd Full time

    Role OverviewWe are looking for a highly motivated and organized individual to join our team as a Hospitality Assistant. The successful candidate will have experience in providing exceptional customer service and a strong ability to work well under pressure.Key ResponsibilitiesSupport the meal service operations team in ensuring efficient and effective...